JOB ROLE
To manage the operation of Fresh Food and ensure the provision of a high level of service and profitability of the business.
JOB DESCRIPTION
• Monitoring, systematically, departmental costs, and operational performance and alerting the Store Manager of impending issues.
• Ensuring effective implementation of all corporate processes/procedures and standards such as hygiene, sanitation, and security and safety standards.
• Communicating to store personnel corporate standards and correspondent drivers of cost/service level, to facilitate and ensure proper behaviors.
• Implementing loss prevention and shrink procedures, managing the inventory, taking measures to minimize damage, loss, and thefts, and optimizing stock turnover.
• Supporting department managers in the planning, receiving/handling, and replenishment operations with respect to the right level of stock on the shelves, periodic verification of expiration dates for Fresh Foods, Supermarket, and Home Center.
• Ensuring proper implementation of visual merchandising recommendations and as needed adopting refinements imposed by store layout/infrastructure constraints/other constraints maintaining high standards of visual display and customer experience
• Ensuring timely delivery from Fresh Foods suppliers and full coverage of the assortment defined by the Commercial department.
• Providing inputs to Logistics to optimize the replenishment and to Commercial department for possible improvements of assortment/pricing/suppliers, given customers’ requests, local competitors, and suppliers’ behavior.
• Reporting to the Assistant/Store Manager about operational issues and recommending possible solutions.
• Reporting customers’ claims/requests to the Store Manager and taking steps to resolve them as directed.
• Ensuring availability of sufficient levels of in-stock position on basics.
• Ensuring high store standards, apparel rack rules, end cap profile, signing, shelf labeling, etc.
REQUIRED SKILLS & EXPERIENCE
• At least 5 years’ experience in managing the Fresh Food department in large retailers/ FMCG companies.
• Proven ability to meet sales targets and strong operational management skills
• Expertise in food safety compliance and customer service excellence.
• Problem solving & decision-making skills.
We, at Career Hunters, work closely with our client corporations to provide the best talent in today's competitive marketplace. By placing executives who wish to improve their career direction or seek lucrative opportunities in today's fast pace of life. Our specialization in Job analysis, helps us determing corporate requirements, towards employee characteristics which include, mental,physical and educational capabilities. In short, we surpass corporate requirements, in providing complete HR consultancy from Employee selection to Implementation and fallback. Being based in Kuwait, gives us the immediate knowledge of the region, the labour laws & ultimately the cultural background. Thus giving us the upper hand in providing proper and satisfactory results.