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Job Description

Long Description

Job Summary

To Deliver and install Appliances sold by AE to customers premises on the address mentioned on the delivery note and to explain them the operating instructions and Features of the product after installation.




Job Responsibilities
  • Present delivery notes with customer signature for goods delivered.
  • Verify the contents of inventory loads against shipping papers.
  • Report delays, accidents, or other traffic and transportation situations to D&I office by mobile
  • Checking the condition of items while loading – to avoid loading any dented item
  • To call customers for setting appointments to make deliveries on time
  • To plan and adopt an optimum route to deliver given set of deliveries efficiently
  • On reaching customer home, to guide labors to unload the correct item in a safe way.
  • To guide the labors into the customer’s premises and let them unload item at customer required place
  • To install the item and explain to the customer its main features and operating instructions
  • To get customer’s signature on the delivery note after installation
  • Next day Bring back the signed copy of delivery note to D&I office
  • To obtain Return Delivery from D&I office for any cancelled any rescheduled before returning to WH and to get store Keeper signature on the return delivery
  • To return the singed return delivery copy to D&I office
  • To keep his tuck clean and in good shape and to take it to service regularly for maintenance
  • To inform the supervisor in case of any defect in the truck
  • Act as a leader for the labors in his truck and monitor and control their activities on job
  • To take care the safety of labors in his truck
  • To take care the safety of goods loaded in his truck.
  • To sell and install accessories in customers home
  • To be responsible of accessories stock in his truck
  • To deposit the accessories sale regularly to cashier.
  • To order accessories stock if it is close to finish.


Candidate Requirements
  • He should have Heavy Driving license and driving skills to drive company truck (Applicable for Drivers)
  • Complete Product knowledge especially related to installation
  • Knowledge of Kuwait Areas
  • Should have good communication skills and preferably bilingual (Arabic and English)
  • Should have experience to deal with all types of customers
  • Should be customer centric.


Education


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