Understand the demand of consumers to provide timely service and solutions.Utilize available resources to offer precise information in a clear and concise manner.Manage consumer queries and complaints
As a Customer Service Manager, you will be the point of escalation for complex customer inquiries, working closely with your team to resolve issues promptly and maintaining a high level
the daily operations of the customer service team, ensuring the highest level ... involves supervising a team of customer service representatives, training and mentoring staff ...