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Customer Relations Officer

30+ days ago 2024/11/25
Full Time Employee
100-499 Employees · Real Estate

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Job Description

  • Analyzing customer complaints, developing corrective strategies.
  • Strong drive, leadership, analytical thinking, problem-solving skills, computer competencies and excellent communication skills.
  • Excellent written and oral communication abilities
  • Strong negotiation skills
  • Superior problem-solving skills in business and everyday situations
  • Able to apply critical thinking skills to resolve difficult issues
  • Friendly and pleasant voice
  • Able to remain calm in frustrating situations
  • Engaging and outgoing personality
  • Able to listen to and comprehend people’s problems with the intent to solve them
  • Excellent record-keeping and data entry skills
  • Very organized and thorough
  • Detail-oriented
  • Able to remain focused on the task at hand

Skills

Experience & Qualification

  • Holds a degree  in Marketing, Communications or Business
  • At least 3 – 5 years’ experience in the similar field
  • Previous experience with customer service
  • MS Office experience
  • Arabic & English communication

Abilities & Skills:

  • Excellent interpersonal & communication skills
  • Problem solving skills
  • Strong negotiation skills
  • Well organized and systematic approach

Competencies:

  • Develop & manage self
  • Problem solve
  • Deliver results
  • Relationships & teamwork

Preferred Candidate

Residence Location
Kuwait
Nationality
All Arab Countries
Gender
Female
Age
Min: 21 Max: 33
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