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Full Time Employee · Min 2 Years of Experience
50-99 Employees · Catering, Food Service, & Restaurant

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Job Description

Position Title:             CRM and Loyalty Manager

Employment Type:     Full Time  

Salary:                         up to 1,300 KWD all-inclusive depending on experience and qualifications plus bonus

Benefits:                     as per UAE labor law, airfare and family benefits

Job Location:             Kuwait 

 

About the Client:

A well-known restaurant group of unique concepts across Middle East.

 

Job Description:

  • Develop and execute CRM and loyalty strategies to enhance customer retention, engagement, and acquisition across diverse restaurant concepts.
  • Design and manage innovative loyalty programs tailored to casual, upscale, and premium dining audiences, ensuring seamless integration across all platforms.
  • Leverage customer data and insights to drive personalized marketing campaigns, monitor program performance, and deliver actionable recommendations.
  • Collaborate with cross-functional teams to align CRM initiatives with operational goals, ensuring exceptional customer experiences and measurable business growth.

 

Qualifications: 

  • At least 3 years of experience in the similar role within restaurant sector  
  • Bachelor’s degree in Marketing, Business Administration or related field
  • Should have technical proficiency in CRM software, loyalty platforms, and data analysis tools
  • Open to candidates within Middle East, current experience in Kuwait is preferred



Skills

Qualifications: 

  • 48 years old and below
  • At least 3 years of experience in the similar role within restaurant sector  
  • Bachelor’s degree in Marketing, Business Administration or related field
  • Should have technical proficiency in CRM software, loyalty platforms, and data analysis tools
  • Open to candidates within Middle East, current experience in Kuwait is preferred

 

Preferred Candidate

Years of Experience
Min: 2
Residence Location
All Arab Countries; All GCC Countries
Age
Min: 35 Max: 48
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RTC 1 Employment Services is a Dubai based recruitment firm that is serving clients in multiple industries in the UAE and across the Gulf Region. We offer staffing services for all levels, from skilled personnel up to C-Level. Our recruitment executives are handpicked to work on specific industries. Over time, they have developed knowledge and gained experience, enabling them to become experts in their field. We are skilled in sourcing, headhunting, and matching the right person to the right opportunity and we take pride in the work that we do. Our multiple premium databases when combined, offer millions of active jobseekers who are eager to explore new opportunities. We are positive that our services can add value to your staffing requirement. Get in touch to know more.

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