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Job Description

  • Receive calls at Help Desk from tenants, customers and employees for mall related requests and take the required actions to resolve them.
  • Provide excellent customer service.
  • Call for immediate help from ambulance, fire fighters, police, maintenance etc. in emergency cases.
  • Follow up with concerned departments to receive advertisement, upload it to the system and monitor it.
  • Monitor footfall system and report accordingly.
  • Coordinate with maintenance team for electricity charge system.
  • Follow the work permit and helpdesk tickets with concerned department.
  • Ensuring the surveillance monitors are observed at all times.

Skills

Experience & Qualification:

  • Diploma in Industrial Engineering or similar
  • At least 3 – 5 years’ experience in the similar field
  • Experienced with control room and footfall system
  • MS Office experience
  • Arabic & English communication

Abilities & Skills:

  • Good communication skills
  • Customer focused
  • Well organized and systematic approach

Competencies:

  • Develop & manage self
  • Problem solve & make decisions
  • Deliver results
  • Relationships & teamwork


Job Details

Job Location
Al Kuwait Kuwait
Company Industry
Real Estate
Company Type
Employer (Private Sector)
Job Role
Engineering
Employment Type
Full Time Employee
Monthly Salary Range
$1,000 - $1,500
Number of Vacancies
1

Preferred Candidate

Years of Experience
Min: 2
Residence Location
Kuwait
Nationality
India; Pakistan; Philippines
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Mudon Group
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Mudon traces its roots back to 2008 in Kuwait. Since then, the company has witnessed exponential growth in real estate development. This is due to the management’s modern and contemporary vision that offers new and unique services and solutions in real estate leasing, development, and project management. In Kuwait, Mudon has launched a number of leasing and asset management projects. It has proved its value by achieving outstanding results for clients from different sectors. In addition, the company has played an important role in the real estate sector by offering professional and architectural services that have uplifted and developed the profile of the community on a wider scale as well. Today, Mudon has more than 160,000 sq m of gross leasable area, with more than 18 projects in Kuwait, and three internationally. With more than 1412 leasing units and counting, Mudon is growing sky high.

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