Job Description
The Collection Officer receives and handles the accounting of funds paid to Rentokil Boecker® and contributes in the Collection Unit activities to achieve stated and agreed upon targets and standards for collection and cash flow performance.
Rentokil Boecker® Collection Officer is held accountable for the below job responsibilities:
- Issue invoices based on contract payment details and country invoicing policies.
- Follow up with clients on their payments based on agreement.
- Handle accounting entries (receipt vouchers) for all payments received on daily basis.
- Reconciliate physical funds versus system entries and deliver them to the Accountant.
- Take appropriate action to secure payments and resolve discrepancies.
- Prepare clients’ statements of account.
- Receive feedback from Collection Clerks and act accordingly with internal stakeholders.
- Report discrepancies and doubtful clients to Collection Unit Manager.
- Maintain Collection Clerks’ schedule using “Collector Daily Job Order” form.
- Prepare return invoices for cancelled accounts and return sales orders for Sales staff accounts.
- Achieve KPIs and monthly collection target.
- Control Sales Offers on Rentokil Boecker® System to ensure their accuracy.
- Maintain files and documentation systematically and accurately, in accordance with the filing policies and procedures.
- Monitor client’s aging balances and maintain brackets within reasonable limits.
- Respond to clients’ requests (issuing statements, copy of invoices, ...) promptly.
- Maintain data entries and data integrity on Rentokil Boecker® systems.
