Collection Officer

The Collection Officer receives and handles the accounting of funds paid to Rentokil Boecker® and contributes in the Collection Unit activities to achieve stated and agreed upon targets and standards for collection and cash flow performance.

Rentokil Boecker® Collection Officer is held accountable for the below job responsibilities:

• Issue invoices based on contract payment details and country invoicing policies.
• Follow up with clients on their payments based on agreement.
• Handle accounting entries (receipt vouchers) for all payments received on daily basis.
• Reconciliate physical funds versus system entries and deliver them to the Accountant.
• Take appropriate action to secure payments and resolve discrepancies.
• Prepare clients’ statements of account.
• Receive feedback from Collection Clerks and act accordingly with internal stakeholders.
• Report discrepancies and doubtful clients to Collection Unit Manager.
• Maintain Collection Clerks’ schedule using “Collector Daily Job Order” form.
• Prepare return invoices for cancelled accounts and return sales orders for Sales staff accounts.
• Achieve KPIs and monthly collection target.
• Control Sales Offers on Rentokil Boecker® System to ensure their accuracy.
• Maintain files and documentation systematically and accurately, in accordance with the filing policies and procedures.
• Monitor client’s aging balances and maintain brackets within reasonable limits.
• Respond to clients’ requests (issuing statements, copy of invoices, ...) promptly.
• Maintain data entries and data integrity on Rentokil Boecker® systems.