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Job Description

Job Responsibilities

1.    Make daily telephone calls to overdue customers

2.    Request Team Leader to SMS as may be required time to time

3.    Highlight issues to Team Leader to resolve issues

4.    Make field visit to deliver warning letter to customer home or work place

5.    Send Faxes to customer work place

6.    Make follow-up notes on customer payment

7.    Response to customer query

8.    Get new customer contact data through various search and give it to Team Leader for update in system

9.    Maintain confidentiality of customer database

10.  Daily communication with our customers in all categories.

11.  Identify skipper cases and share the details to Team Leader

12.  Make a daily update to see which customers have been paid

13.   Broadcast the positive spirit among team members

14. Work and prepare all the collection and follow-up customers

Alghanim Industries logo
Alghanim Industries

Alghanim Industries is one of the largest, privately owned companies in the Gulf region. A multi-national company in outlook with operations in 40 countries, Alghanim Industries is a multi-billion dollar company with more than 30 businesses. Alghanim Industries place a high value on commitment and investment in our people who contribute to the continued growth and vitalization of our business. Renowned for our progressive business culture and management philosophy, we consider finding and developing talented and energetic people the key to our continued success. Alghanim Industries has a heritage of over 100 years as a successful commercial enterprise in the Gulf region, with a proven track record of reacting to economic and market changes. As a result, this diversified multi-national corporation has built a reputation synonymous with market leadership.

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