Coffee Training Officer

Responsible for training execution for existing recipes (drinks & food products) and new developed recipes to ensure preparation and food quality achieve the desired results as per the brand standards and guidelines.

Support in menu re-engineering and menu development across the brands.

Duties and responsibilities but not limited to the below:

•  Prepare an annual training calendar for the Operations team.
• Plan and arrange schedules for technical training and liaise with Area Leaders for nominees for refresher training for existing recipes before launching any new recipes.
• Prepare and update training manuals as per the brand standards and guidelines.
• Conduct training with the CK team to prepare new recipes with step-by-step procedures through live demonstrations.
•   Access and provide feedback to CK team after the technical training to ensure the accuracy of preparations.
• Conduct training for Operations team for final (assembly) preparation of new recipes with step by steps procedures by live demonstrations.
• Conduct weekly quality checks in stores to ensure product handling are properly done such as receiving goods from suppliers, food storage in stores, product knowledge and formulation, production state/execution of work, consistency of production, hygiene level, labeling and packaging in compliance to brand standards and guidelines.
• Conduct training sessions for all new employees as per the training manual.
• Coordinate with external Chefs to develop recipes during collaborations.
•  Prepare and submit monthly report for overall products handling and performance.
•  Support the I & D in menu re-engineering and develop new recipes across the brands.
• Check and follow the annual commercial calendar (NIT) for seasonal products and for new product launches and parallelly work on archived recipes.
•  Conduct market research and propose the feasibility of new recipes to the Line Manager for approval or archive for future review. 
•  Update existing recipe cards and create new cards for new launches recipes.
•  Draft instructional manuals for new and existing products and get approval after final confirmation.
•  Calculate the cost for new recipes and liaise with the Kitchen Manager for confirmation and uploading cost on NetSuite.
• Conduct packaging trials for new recipes for delivery and dine-in.
• Coordinate with the Procurement team for ingredients and utensils/equipment needed for new recipes after finalization.
• Perform other tasks assigned by the Line Manager as and when required.