CD Excellence Executive Kuwait
Job ID: R-43999 Category: Customer Development Location: Kuwait City, Al Asimah Date posted: 02/24/2025 ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
CATEGORY/FUNCTION INTRODUCTION
Customer Development Excellence team is a pillor of Customer Devcelopment mainly responsbile for end to end execution, managing merchandising & tech, ensuring all KPI reporting for CD is on track and accurate
JOB PURPOSE
Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are willing to drive execution excellence, 3P Merchandisers capability building & business transformation agendas, while managing multiple projects and country reporting then this role is just for you!
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
Implement world class execution excellence in the market pertaining to availability & visibility. Leading end to end distributor merchandisers ensuring coverage and route complaince. Track & monitor Perfect Store input and output through Shelvz App while uploading audit requriement before month beginning Conduct weekly field visits & audits to evaluate execution and provide feedback with corrective actions to CD and distributor team Drive initiatives to improve our overall in store presence. (OSA/SOS/Off shelf/Planogram/Placement) Provide constant & robust feedback on competitor activities and propose course of action Lead in the assortment & planogram workshops and cascade regularly to distributor and merchandiser Leand end to end quarterly Bushfire for the country Lead execution review meeting with clusters on Perfect Store KPIs, highlight opportunities & gaps and drive clear action with CBD & Distributor Manage end to end monthly OTIF CD KPIs reporting (Execution scorecard, Trade Stocks, SFI, etc.)
WHAT YOU NEED TO SUCCEED
MS Office, Power PI & technical skills in data management Experience in working across multiple business teams and balancing multiple priorities Experience in CD fundamentals High degree of business acumen
Skills
Collaborator: Proven success in managing through projects involving multiple stakeholders from start to finish
Trailblazer: Proven track record of success in delivering against performance targets. You have no problem jumping into new challenges with little to no precedent and setting the path. You have a ‘can do’ attitude and you believe in learning as you go
Dot Connector: Figuring out complex business challenges with limited guidance doesn’t faze you. You think outside of the box and are comfortable putting forward new ideas to move the business forward with ability to turn insights into action
Storyteller: You’re not afraid to meet new people, form meaningful connections and ask questions.
Sponge: You have an insatiable curiosity and love to learn and share. Solid understanding of the shopper and the customer journey in the connected world Big Data Expert : Experience with managing big data and crunching with a usabale output
Leadership
You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way. As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
Critical SOL (Standards of Leadership) Behaviors
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PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.+
PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
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CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
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PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
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AGILITY: Explores the world around them, continually learning and developing their skills.
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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