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Call Center Agent (Arab Female)

2 days ago 2025/06/05
$1,000 - $1,500
2 Open Positions
Full Time Employee · 1-3 Years of Experience
100-499 Employees · Amusement & Recreation Facility

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Job Description

  • Answer incoming calls professionally and provide accurate information to customers.
  • Make outbound calls to follow up on customer inquiries and provide assistance.
  • Handle customer complaints, provide solutions, and inform the line Manager about any complex issues that needs immediate attention.
  • Maintain a high level of customer satisfaction through professional and courteous communication.
  • Stay updated on products, services, promotions, and internal processes.
  • Collaborate with other team members to ensure a smooth customer experience.
  • Prepare and maintain daily, weekly, and monthly reports related to call logs, issues resolved, and customer feedback.
  • Should have knowledge about the different payment gateways like sending or receiving the payment links. 
  • Should be comfortable working in shifts like morning shifts, Mid shifts & evening shifts.

Skills

  • Comply with Company’s by-laws, code of conduct and policies and procedures and amendments thereto.
  • Perform any other relevant job roles and responsibilities assigned by the next in-line supervising authority or head of the department from time to time, in addition to/in substitution of the existing roles.
  • Communication and interpersonal skills and communicates well at all levels of the organization and with the staff.
  • Strong knowledge of the product and latest promotions. Basic computer skills and operating POS systems.

Preferred Candidate

Years of Experience
Min: 1 Max: 3
Residence Location
Kuwait
Gender
Female
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Trampo Extreme
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Trampo Extreme is Kuwait's coolest and most active place to have fun with friends and family. Since its inception in 2015, the company is operating several successful parks in Kuwait, Oman, UAE & Qatar. With new parks soon to open, the company is on a rapid expansion drive across the GCC. At our parks, you can jump in our Trampoline Arena, duck and dodge in the Dodge ball Zone, flip into the Foam Pit and shoot some hoops in the Basketball Zone, using the best quality trampolines. At Clip 'n Climb, you can choose from a multitude of challenging climbing elements, race your mates up the speed climbs, ascend the Stairway to Heaven or face your fears on the Leap of Faith and Drop Slide. You can also tackle the overhead adventure obstacle course on the Sky Trail, hop onto the Zip Line.

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