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Full Time Employee
500 Employees or more · Heavy Industry & Metallurgy

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Job Description

  • Manage inbound and outbound calls in a timely manner.
  • Analyze client requirements and offer the best possible solution or information.
  • Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
  • Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.

Preferred Candidate

Residence Location
Kuwait
Nationality
All Arab Countries

Refrigeration Industries and Storage Co. (K.S.C) logo
Refrigeration Industries and Storage Co. (K.S.C)

Refrigeration Industries & Storage Co. was established in 1973 with the primary intention to serve the Refrigeration, Storage and Logistics markets in Kuwait. In 1980, the company built up a manufacturing plant for Central Air-conditioning and six years later it started production of locally manufactured central air-conditioning equipments, including chillers under the brand name ‘COOLEX’, both technologically advanced and superior in quality and workmanship. Today, the company has diversified operations in: - Manufacturing - Engineering - Logistics and Warehousing - Construction (Mechanical, Electrical works) - Maintenance and Services Listed on the Kuwait Stock Exchange, Refrigeration Industries & Storage Co. has made landmark achievements with: - An annual turnover approaching US$ 200 Million - A talented workforce of over 1500 employees deputed at various levels within the hierarchy. - A technology-driven Air conditioning (COOLEX) and Duct manufacturing facilities - Highly reliable logistics services in the Middle East and warehousing (hot & cold) facilities - Numerous prestigious projects for HVAC installation and maintenance With its tremendous growth over the years, the company is now looking forward to move its operations to other countries in the Middle East. Refrigeration Industries & Storage Co. is an ISO 9001:2000 company and its operations fully comply with the international standards for quality management systems.

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