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Call Center Agent
dasman gate
Al Kuwait
·
Kuwait
Today
2024/12/04
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Full Time Employee
50-99 Employees
·
Call Centers & Customer Care Outsourcing
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Job Description
Deal with the organization's telephonic conversations with utmost diligence and punctuality.
Provide accurate information to the caller, catering to all the necessary inquiries.
provide information to the customer about our products and create lead using proper lead type.
Develop long-term contacts through qualitative telephonic discussions and conversations.
Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.
Skills
Expertise in working as a call center professional in a professional agency or BPO.
Adept in handling different functions of the telephone along with fluent spoken skills.
Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
Smart communicator with the potential to elaborate practical advantages of the company's products.
Flexibility and openness to innovation and improvement.
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