Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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Call Center Agent

16 days ago 2024/12/04
Full Time Employee
50-99 Employees · Call Centers & Customer Care Outsourcing

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Job Description

  • Deal with the organization's telephonic conversations with utmost diligence and punctuality.
  • Provide accurate information to the caller, catering to all the necessary inquiries.
  • provide information to the customer about our products and create lead using proper lead type.
  • Develop long-term contacts through qualitative telephonic discussions and conversations.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Skills

  • Expertise in working as a call center professional in a professional agency or BPO.
  • Adept in handling different functions of the telephone along with fluent spoken skills.
  • Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
  • Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
  • Smart communicator with the potential to elaborate practical advantages of the company's products.
  • Flexibility and openness to innovation and improvement.
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