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Cafe Supervisor

30+ days ago 2025/01/10
Full Time Employee
100-499 Employees · Food & Beverage Production

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Job Description

  • Oversee daily operations of multiple cafes.
  • Manage & train cafes staff.
  • Handle customer inquiries and complaints.
  • Ensure high standards of food quality and hygiene.
  • Manage inventory and order supplies.
  • Implement and enforce cafe policies and procedures.
  • Monitor staff performance and provide feedback.
  • Schedule staff shifts.
  • Ensure compliance with health and safety regulations.
  • Promote a positive work environment.
  • Support the Operations Manager in achieving business goals.

Skills

  • Proven experience as a Cafe supervisor or similar role.
  • Strong leadership and team management skills.
  • Excellent customer service skills.
  • Knowledge of food safety and hygiene regulations.
  • Ability to work in a fast-paced environment
  • Strong organizational and multi-tasking abilities.
  • Excellent communication and interpersonal skills
  • Ability to handle customer complaints and resolve issues.
  • Proficiency in using cafe management software.
  • Flexibility to work various shifts, including weekends and holidays.
  • High school diploma or equivalent; additional certification in hospitality is a plus.
  • Basic knowledge of financial management and reporting.
  •  Attention to detail and problem-solving skills.
  •  Positive attitude and strong work ethic.
  • Ability to work independently and as part of a team.
  • Knowledge of coffee and beverage preparation.
  • Experience in inventory management.
  • Ability to train and motivate staff.

Preferred Candidate

Residence Location
Kuwait
Gender
Female
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