Required experience : Minimum 5 years
Job responsibilities
Job responsibilities
Boutique Manager Reports to: Area Manager
Responsible for: Sales Team General Purpose of Position:
To be fully accountable for the boutique profit plan and operation through leading the team to deliver sales, excellent customer service and retail standards. Underpinning this is the ability to promote company values, leading the team to live them and exceed individual and boutiques KPI’s.
Develop our Global Sales and optimize profitability
Secure the Team, develop and retain the best competencies
Communicate with Head Office and share best practices with key Retail partners
Prepare the Team for the Future and study ability of building strategy
Demonstrate the six Dior values & the LVMH values on a consistent basis
Tasks and Responsibilities:
Commercial Performance and Team Management: Responsible for achievement of annual sales goals Ability to effectively manage a sales force to achieve sales goals Provide and inspire outstanding service to our customers Oversee assigning of monthly sales goals to associates Regularly review development against the objectives and ensure development plans are followed through, updated and kept current Review status of sales associates’ clientele development, Oversee preparation of merchandise placement and displays Campaigns, Stocks (Business) and the local market Constantly scans the retail space to spot what is and isn’t working – and responds accordingly Conduct regular management meetings to review performance, operations, and employee relations issues, and to discuss strategy with management team Oversee the process of staffing and scheduling of associates, and ensure compliance with payroll budgets Partner with HR to oversee recruitment and hiring of Boutique staff Conduct orientation, train, coach, and manage all employees in execution of daily tasks and to maximize sales including completion of all reviews and performance assessment procedures
Clientele Service and Management :
Coordinate and actively participate in in-store presentations, trunk shows, contests, and all involved tasks. Develop Customer database through optimizing Capture Rate for each sale Enhance customer Sales service To train, motivate and drive the team to exceed customer expectations – clientailling Organize and coordinate events with Corporate Office to increase traffic in the Store Train the Team on After-sale to develop their own database
Product and Stock Management :
Provide accurate report, feedback and recommendations to the Buying Team Coordinate seasonal Product Trainings and Product Launches Meet Target Stocks rotations and sell-through Optimize the organization of the stocks Allocate the stocks according to needs Minimize stock losses
Profile
Skills and Competencies: Organization Ability to:
effectively manage a multi-store network of luxury boutiques and leased properties understand and apply all company policies and procedures Understand and apply all Human Resources Directives relating to progressive discipline, investigations, and documentation. operate all equipment necessary to perform the job
Management Ability to:
develop, motivate, and train management team, build relationships, utilize skills of workforce most appropriately recruit according to Dior standards effectively delegate tasks and follow-up with field managers maintain a fair, consistent set of standards as they apply to work force adjust priorities and manage time wisely in a fast-paced environment maintain records and documentation pertaining to work force communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide guidance to all employees Strong interpersonal, communication, organization and follow-up skills
Retail Knowledge “Whatever you do – whether for work or pleasure – do it with passion! Live with passion,”
wrote Christian Dior.
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.
Required experience : Minimum 3 ans
Required experience : Beginner
Required experience : Beginner
Required experience : Beginner
Boutique Manager - Kuwait
Retail - Christian Dior Couture
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