BOTTEGA VENETA Retail Trainer Middle East page is loaded
BOTTEGA VENETA Retail Trainer Middle East
BOTTEGA VENETA Retail Trainer Middle East
locationsDUBAI time typeFull time posted onPosted Today job requisition idR143411
Summary
Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
Job Description
We are currently seeking a Retail Trainer for our MIDDLE EAST region who will be based in Dubai and report to the Training Manager MIDDLE EAST.
How you will contribute
As a Retail Trainer MIDDLE EAST, you will play a pivotal role in supporting the Retail Teams for Dubai, Kuwait, Qatar and KSA. The Retail Trainer MIDDLE EAST will report to the Retail Training Manager MIDDLE EAST on the full spectrum of training initiatives and projects and will work with store management to ensure that teams are trained to deliver the Bottega Veneta client experience to the highest standard.
DELIVERY
Implement training inititatives ensuring consistent execution in MIDDLE EAST stores. Support Retail Training Manager to deploy corporate training courses and modules covering product, retail skill and customer service training, as well as mystery shopping monitoring. Conduct timely induction sessions for all new hires (retail and head office). Review and manage all training materials to make sure it aligns with HQ standard and adapt, if necessary, to local markets. Support the Retail Career Program for Brand Ambassadors and Styling Advisors, delivering trainings to ensure the individuals’ development and empowerment. Deliver focused training sessions for the store based on local needs (with focus on Brand, Products, Selling, Customer Service & CRM topics). Manage training logistics (training material interpretation & preparation, classroom settings, venue rental, IT equipment).
FOLLOW UP
Promote and follow-up on digital training platform, monitor the usage of training material. Develop follow-up tools for the participants and on-the-job check, regularly gathering feedback. Support and coach retail management in delivering constructive training feedback and actions. Conduct regular store visits to understand training needs, address quick wins and share best practices. Consolidate and update training databases (attendance, participant name, training dates, programs, records, evaluations etc.) Conduct training related reports to key stakeholders.
TRAINING NEEDS ANALYSIS
Work with Retail Training Manager and local HR and Retail Managers to understand and identify the retail teams’ training needs. Complete the annual training schedule monthly according to field visits and in-depth observation and discussions with the teams. Proactively and regularly analyses the local markets’ training needs and work out the training plan and localization on the training programs and execution.
Who you are
3 to 5 years training experience preferably in the retail industry or consultancy company with exposure in facilitation and content development Inspiring, adaptable, energetic, and passionate Excellent communication and organization skills Strong time and task management skills, able to work independently Proactive team player, with a problem-solving attitude Fluent in English. Arabic is a plus Proficient in MS Office functionalities & e-learning platform Up to 80 % in Store / Travel
Why work with us
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type
Regular
Start Date
2025-04-01
Schedule
Full time
Organization
ATELIER LUXURY GULF LLC A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté.
By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow’s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination”. In 2022, Kering had over 47,000 employees and revenue of €20.4 billion.
Join us to shape the Luxury of tomorrow with us.
