Job Description
Job Summary
Barista Maestros are responsible for leading a shift when required to do so, opening and closing the store to the standard required by Costa. Train and support all Baristas in delivering the unbeatable coffee experience to all our customers.
Job Responsibilities
- Lead the shift when assigned by the Store Manager, taking responsibility for delivering brand standards in: Cash management, opening and closing the store, ordering consumables/ food, monitoring/ customer service, and accepting deliveries
- Perform all tasks as defined in the Barista Job Description
- Train all new team members to Barista level using the Barista Core and Coffee Skills
- Check the quality of the espresso by accurately measuring & recording the grind & dose
- Ensure that all drinks are made and served to brand standard
- Ensure that all coffee equipment is in good working order
- Complete a monthly audit of the Coffee Excellence Brand Standards on Costa Check, review scores, and action plan accordingly
- Undertake the daily Health and Safety/Food Safety walk round
- Brief in & communicate any changes to drinks recipes or the launch of any seasonal drinks and food
- Ensure all food & beverage items are delivered and displayed as per standard
Candidate Requirements
- Passionate about coffee standards
- Passionate about training and coaching
- Brand Ambassador
- Full knowledge of existing Costa standards
- Must be an accredited Barista
- Completed core & coffee skills workbooks
- Excellent communication skills – verbal and written
- Good organization skills – ability to plan training
- Computer proficiency
- Shift supervisor experience
- Experience in Hospitality Industry
Education
High School / Diploma
