Bayt.com
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Application Support Specialist

2 days ago 2025/05/12
2 Open Positions
Full Time Employee
10-49 Employees · Construction & Building

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Job Description

  • Configuring and customize software applications to meet business requirements and optimize workflows.
  • Setting up user profiles, permissions and roles within applications.
  • Collaborating with technical teams to test and implement updates, patches etc.
  • Coordinating deployment of new software applications or updates.
  • Assisting in the integration of new systems with existing IT infrastructure.
  • Developing and delivering user training materials.
  • Conducting hands-on training sessions for end-users.
  • Providing ongoing user support and troubleshooting assistance.
  • Creating and maintaining comprehensive documentation related to application configurations, procedures and workflows.


Skills

  • Having experience managing and maintaining multiple software applications such as HRMS, CAFM etc.
  • Having experience handling Wrench EPC software is preferable.
  • Having Bachelor's degree in computer science, information technology.
  • Proven experience in application support specialist, software support specialist, or similar role.
  • Ability to troubleshoot, analyze and resolve system issues.
  • Good communication skills, planning and testing.
  • Familiarity with database management (e.g., SQL) basic scripting.
  • Having 5 to 10 years of relevant experience.
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