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Job Description

We are seeking a detail-oriented and experienced Technical Writer to create, edit, and maintain high-quality documentation that contributes to the overall success of our products and services. The job is fully on remote basis. The ideal candidate will work collaboratively with developers, engineers, product managers, and other stakeholders to develop clear and concise content that is easy to understand for both technical and non-technical audiences.


Roles and responsibilities:


  1. Documentation Creation and Maintenance:
  • Write and update company profiles, company websites, success case studies, company manuals, marketing material, and any other marketing content.


  1. Research and Information Gathering:
  • Collaborate with subject matter experts (SMEs) and stakeholders to gather detailed information.
  • Learn about products, services, and systems to accurately document them.
  • Meet General Managers from companies within MOSECO to hear success stories and be able to document them well in writing, using pictures for the case studies


  1. Writing and Editing:
  • Produce clear, concise, and user-friendly content.
  • Edit and proofread documentation to ensure accuracy, clarity, and consistency.
  • Format documents according to company standards and style guides.


  1. Content Management:
  • Maintain version control of documents to track changes and updates.
  • Organize content in a logical structure that is easy to navigate.


  1. Technical Illustrations and Visuals:
  • Develop diagrams, charts, and other visuals to support written content.
  • Capture and integrate screenshots and other images into documentation.


  1. Quality Assurance:
  • Review documentation for technical accuracy and completeness.
  • Conduct usability testing to ensure documentation meets user needs.


  1. Localization and Translation:
  • Adapt documentation for different languages and regions as needed. While using AI or other tools to accurately translate the generated professional pieces of wiring.
  • Work with translators and localization teams to ensure accuracy and cultural relevance.
  • Outsource and collaborate with local writers from different countries to audit translated writing and produce locally fit content.


  1. Tools and Technologies:
  • Use authoring tools like Adobe FrameMaker, MadCap Flare, MS Word, or Markdown.
  • Work with Content Management Systems (CMS) to manage and publish documentation.
  • Utilize version control systems like Git to manage document versions.


  1. Project Management:
  • Plan and manage documentation projects, including timelines and deliverables.
  • Communicate with stakeholders to understand requirements and provide project updates.
  1. Continuous Improvement:
  • Gather and incorporate feedback from users and stakeholders to improve documentation.
  • Stay updated on industry trends and best practices in technical writing for the related topic (by researching how others have done it as well)
  • Continuously improve documentation processes and tools for efficiency and quality.


Job Details

Job Location
Amman Jordan
Company Industry
Telecommunications
Company Type
Employer (Private Sector)
Job Role
Writing and Journalism
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Years of Experience
Min: 3
Degree
Bachelor's degree / higher diploma

Moseco Group is a corporate umbrella that comprises of multiple leading companies operating in the Middle East serving tech industries around the world. It is specialized in providing smart and customizable solutions for businesses oriented towards cost effectiveness and efficiency within the private, public and governmental sectors. With more than 2000 professional resources and an excess of 30 years in experience our portfolio has grown into companies serving countries across the Middle East with an expansion vision in other regions. Each company specializes in delivering top edge solutions that together form an ecosystem to spur innovation that will best serve your business needs. At Modern Scientific and Electronic Co (MOSECO), we are committed to continually improve the quality of our services while protecting the people and the environment during our activities in ‘Supply, Installation and Support of Telecommunication, Infrastructure Solutions and their Complementary Operational & Business Support Solutions, Value Added Services, Sales and After sales of Telecommunication Services, Mobile sales and maintenance, E-sales & E-services’ Emphasis will be on human health, operational safety, environmental protection and quality improvement.

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