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Technical Support Engineer - Magento

30+ days ago 2024/12/27
Full Time Employee
10-49 Employees · IT Services - Telecommunications

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Job Description

A leading VAS company in Amman Jordan has an opening for Technical Support Engineer Magento. The selected Engineer will be in charge of the following scope of work:

  • Magento Maintenance: Provide ongoing maintenance for the headless Magento-based e-commerce platform, ensuring stability, smooth operation, and seamless integration with the front-end and webview mobile app.
  • Webview Mobile App Support: Maintain and update the webview mobile app as needed, ensuring compatibility with Magento updates and optimal performance across all mobile devices.
  • Technical Support & Troubleshooting: Deliver continuous technical support to address and resolve any issues that arise on both the website and mobile app, ensuring minimal downtime and quick resolution of bugs or errors.
  • Performance Monitoring & Optimization: Regularly monitor the performance of both the Magento platform and webview app, conducting optimizations to improve loading times, user experience, and overall site efficiency.
  • Platform Updates & Patch Management: Apply Magento updates, patches, and third-party module updates as needed to keep the platform current, stable, and secure, ensuring no disruption to the live environment.
  • Testing & Quality Assurance: Thoroughly test all maintenance updates and patches before deploying to production, ensuring stable performance with no interruptions to user experience.
  • Backup & Recovery: Set up and manage regular backups of the platform and mobile app to ensure quick recovery in case of any unforeseen events or system failures.


Skills

Requirements:

  • Magento Expertise: Proficient in Magento 2.0 development, including custom module development, theme customization, and extension integration.
  • Web Development Skills: Strong knowledge of NodeJS, HTML, CSS, JavaScript, PHP, and MySQL.
  • Experience with responsive design frameworks and web development best practices.
  • Experience: Minimum 1 years of experience in web development, with a proven track record of maintaining e-commerce projects.
  • Problem-solving Abilities: Ability to identify, troubleshoot, and resolve technical issues efficiently.
  • Communication Skills: Excellent verbal and written communication skills, enabling effective collaboration with the client and team members.
  • Adaptability: Willingness to adapt to new technologies and methodologies as needed by the project.
  • University Degree in related field.


Preferred Candidate

Nationality
Jordan
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CC Staffing International Ltd.
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CC Staffing International provides recruitment services tailored for both permanent placement and contractor options. At the heart of our service is the strength of our working relationship with managers and HR teams, to understand their needs and priorities, making the recruitment process both efficient and productive. CC Staffing International places great attention and focus on: Meeting our clients short term contract needs and partnering in exceeding their business objectives Delivering to our client companies the matched expertise and bespoke skills. Becoming the ultimate hub for employers and candidates alike Equal professional care is taken when dealing with clients and candidates to provide a professional and trusted experience. This is the CC Staffing International corporate culture and the foundation of our success.

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