.
Job Purpose
Install and execute plans, monitor progress and facilitate management oversight tasks efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.
Key Accountability Areas
Drive Development and Monitor Execution of Business Plan:
- Support departments and sub departments in gathering needed info / data to make situational / gap analysis (externally or internally).
- Support in defining objectives, KPIs and initiatives which should link with their strategic plan.
- Define and monitor departments critical issues.
- Organize and follow-up on annual risk assessment by organizing sessions with users / dept. and ensure agreed upon action plan (risk register) are included in diff. dept. plans and follow-up execution.
- Continuous observation to identify new opportunities or risk for continuous improvement to keep business plan always up to date.
- Organize internal audit observations to be included in dept. plans and follow-up execution.
Performance Reporting Operation Reviews:
- Support Departments and sub departments in preparation of operation review document and gathering of needed inputs
- Monitor Plan Execution, link them with KPIs and Report Results Regularly
- Ensure all required action from management during ORMs are followed-up and executed
- Close monitoring to critical issue and report progress
- Prepare any needed reports on ad-hoc base according to management request
- Monitor customer satisfaction development over time through survey results and meeting, and work with Managers to define and execute needed initiatives
- Develop reporting tools and inquiries to enable extract any needed report / analysis on the spot for all services / process.
Management of Committees and Working Groups:
- Establish committees and working groups according to business needs following alfanar standard governance practices
- Activation of established committees and working groups through proper organization of their meetings / gathering and proper preparation of agenda and documentation of MoM and supporting / following up agreed upon action to be executed and closed.
Other Activities:
- Coordinate between Procurement and departments to prepare annual purchase plans including license renewal status
- Follow up, coordinate any communications with departments and IT subcommittees to ensure smooth progress of business initiatives.
Role Accountability
HR Proficiency:
Ability to obtain updated soft and technical skills related to the job
To have a vision and a plan for the career path and how to achieve it.
Delivery:
Perform the planned activities to meet the operational and development targets as per delivery schedules.
Utilize resources effectively to achieve objectives within efficient cost and time.
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
Problem-Solving:
Solve any related problems arise and escalate any complex operational issues.
Quality:
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
Business Process Improvements:
Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
Compliance:
Comply to related policy and procedures and work instructions.
Health, Safety, and Environment:
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.
Academic Qualification
Bachelor Degree in Business Administration or Any relevant field
Work Experience
2 to 4 Years
Technical / Functional Competencies
Business Acumen
Competitive Analysis
Metrics
Project Issues Management
Project Management
Project Management Methodology
Project Oversight
Project Planning
Project Tracking and Reporting
Strategic Planning
Trend Analysis
Visioning
