Showroom Manager - Furniture

We are seeking an experienced and customer-oriented Showroom Manager to oversee the daily operations of our showrooms.

Key Responsibilities:

• Sales & Customer Service:
  • Lead and motivate the showroom sales team to achieve sales targets.
  • Provide exceptional customer service by understanding customer needs and recommending appropriate products.
  • Develop and implement sales strategies to drive revenue and increase customer satisfaction.
  • Handle customer inquiries, complaints, and feedback in a professional manner.
• Team Management:
  • Train, and supervise a team of sales associates.
  • Set clear performance expectations and goals for the team.
  • Conduct regular performance reviews and provide coaching and development opportunities.
  • Schedule staff shifts and ensure appropriate coverage during peak times.
• Showroom Operations:
  • Maintain a clean, organized, and visually appealing showroom environment.
  • Ensure that all displays are up-to-date and reflect the company’s brand and product offerings.
  • Oversee inventory management, including receiving shipments, tracking stock levels, and coordinating with warehouse staff.
  • Manage showroom expenses within budget and identify cost-saving opportunities.
• Marketing & Promotions:
  • Collaborate with the marketing team to plan and execute promotional events and sales campaigns.
  • Monitor and analyze sales trends, customer preferences, and competitor activities.
  • Leverage digital tools and social media to attract new customers and promote showroom events.
• Reporting & Analysis:
  • Track and report on key performance metrics, including sales volume, conversion rates, and customer satisfaction.
  • Provide weekly and monthly sales reports to management.
  • Use data and analytics to make informed decisions and improve showroom performance.

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• Proven experience as a Showroom Manager, Retail Manager, or similar role not  less than 3 years  .
  
• Strong leadership and team management skills.
  
• Excellent communication and interpersonal abilities.
  
• Sales-driven mindset with a track record of meeting or exceeding sales targets.
  
• Ability to multitask, manage time efficiently, and work in a fast-paced environment.
  
• Knowledge of inventory management, visual merchandising, and sales analytics.
  
• Proficient in Microsoft Office Suite and CRM software.
  

Education:

• Bachelor’s degree in Business, Sales, Retail Management.