Job Description
At Maqsam, we're building the friendliest cloud communication suite in MENA.
With Maqsam businesses can:
- Make and accept calls from anywhere in the world to anywhere in the world.
- Obtain phone numbers inside and outside the region without friction.
- Create interactive voice responses easily.
- Supervise and record teams of call centre agents.
- Provide support to their customers over WhatsApp and other text channels.
- And much more!
Maqsam is growing at an exciting pace and hits at the heart of a real problem for growing businesses. You’ll join our world-class team of seasoned professionals who have done work for Google, Yahoo!, Microsoft, Verizon Wireless, Orange, Zain, and others, to help provide our growing client base with the best experience and most efficient way to conduct their business.
A next-generation communication platform requires next-generation thinking, and that's why we are looking to hire an outstanding Product Manager to help bring the upcoming chapter of Maqsam to life.
Your Top Responsibilities
- Write and maintain Product Requirements Documents (PRDs) to ensure alignment among stakeholders.
- Utilize data analytics to inform decision-making and derive insights for product improvements.
- Conduct discovery and research work to better understand user behaviors, needs, and pain points.
- Contribute to the product roadmapping process, aligning short-term actions with long-term vision.
- Work closely with our Engineering, UX/UI, Marketing, and other teams to ensure cohesive and smooth product development and execution process.
- Staying up to date with the latest industry trends and updates.
We expect from you
- Previous B2B product management experience in SaaS or software development.
- Well-versed in various product management frameworks and principles.
- Tech-savvy, with a strong ability to collaborate closely with Software Engineers.
- Proficient in data analytics, especially SQL queries, for informed decision-making and innovation.
- Fluent in English and Arabic.
- Exceptional communication skills.
- Demonstrated ownership and accountability for project outcomes.
- A strong curiosity and an eagerness to learn and grow.
What We Provide you
Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:
- A collaborative and friendly environment with flexible hours.
- Many opportunities to learn, grow and become a world-class professional.
- A fair compensation.
- A culture that thrives on open communication and transparency.
- First-class health insurance.
- Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.
If you feel that you have what it takes to excel in this opportunity, we would like to get to know you! Apply Now!
