LATRO is a multinational company with worldwide operations and support offices. Headquartered in the United States, we have a major operating office in Dubai, UAE and personnel based in every major global region. We are a thriving multicultural, globally positioned team of seasoned technical and business industry experts, driven by our mission to help communication and fintech service providers thrive in the digital era through our expert technologies and trusted services, empowering them to connect the world.
We provide innovative RAFM (Revenue Assurance and Fraud Management) and AI/ML Analytics-driven solutions as well as comprehensive telecom application managed services to the telecommunications and Fintech industry. A recognized and trusted name in the industry for more than a decade, we believe that helping our customers safeguard their bottom lines powers investment and fuels job sustainment, resulting in overall economic growth where it is most needed.
We are an agile, non-bureaucratic company characterized by technological innovation, extraordinary effort, and dedication to our customers and employees. The atmosphere is dynamic and fast paced, shifting rapidly to the pressing needs of our customers.
We believe that our success is driven by the talent and dedication of our team. When you join us, you’re not just starting a job – you are embarking on a fulfilling career journey offering you the opportunity to grow, embrace innovation, experience meaningful work, and collaborate with a global team of expert colleagues across diverse disciplines. All in addition to a competitive compensation package.
Our supportive, collaborative work culture is a hallmark of the LATRO employee experience. To learn more about our core values and organizational culture, including from some of our existing team members, as well as the application process, please visit our Careers Page.
About the Role:
We are seeking an experienced and dynamic Presales Specialist to join our team as an individual contributor working closely with the sales team and the solutions engineering team in the technology business unit. This role is critical to our mission of delivering innovative and effective solutions that meet the evolving needs of our clients, which are mainly mobile network operators and Fintech companies providing mobile money and digital payment services.
The successful candidate will play a pivotal role in bridging the gap between our sales and technical teams, ensuring our solutions are well presented and tailored to clients’ requirements and exceed their expectations. The Presales Specialist supports the sales team by providing technical expertise, demonstrations, and solution presentations to potential customers and existing clients. Your ability to understand customer requirements and propose tailored solutions will drive successful presales engagements. The Presales Specialist plays a key role in building customer confidence and satisfaction, addressing technical concerns, and winning sales opportunities.
This position involves working closely with cross-functional teams, providing input to sales opportunities, and acting as a trusted advisor to our clients. You should be passionate about technology, possess strong presentation skills, and have a deep understanding of mobile networks and the telecom industry.
The Presales Specialist reports to the VP of global sales and collaborates with a team of sales and account managers and directors, partnership team, marketing and especially our technical business unit which consists of solution engineers, product managers, and development teams.
JOB RESPONSIBILITIES