Operations Coordinator - Amman, Jordan
Job Description
Responsibilities / Duties / Functions Tasks
Coordinating Air, Sea and Land Operations for Import/Export
Tracking Project KPIs closely
Daily planning and scheduling of assigned pickups and deliveries
Utilizing the company's preferred vendor list and rates to secure the best pricing and routing for customer shipments
Organizing pickups and deliveries through effective communication with shippers and consignees
Understanding customer requirements and ensuring consistent operational and customer service levels
Regularly communicating shipment status information, reporting delays and additional costs to customers
Daily review of active job details and related quotes to identify opportunities for extra revenue and additional costs, thereby increasing overall profitability
Maintaining regular communication with Move One offices to relay necessary information/documentation for each shipment
Preparing accurate daily reports for management
Inputting status and costs in Move One database in a timely manner as per SOPs
Assisting with any other duties/projects assigned by the supervisor to meet business requirements
Skills
Excellent communication and interpersonal skills
Ability to work well under pressure and handle long hours if required
Outstanding organizational and customer service skills
Ability to work with little supervision and manage multiple processes simultaneously
Preferred university graduate
Proficient computer skills (Word, Excel, Open Office, Windows)
Talent for recognizing opportunities for process improvement
Experience in handling shipments for the Middle East & Africa
Prior global shipping management experience is highly desirable
Job Location Amman, Jordan Job Role Logistics and Transportation Years of Experience Min: 3 Residence Location Jordan
