Job Description
Company Description
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.
We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.
Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!
Join us to bridge your dreams and unique ideas within an organization that believes in People !
Job Description
- Manage and multi-task in all areas and functions in the shop from selling, planning, check-out, customer services, replenishment and IFB services in an efficient, reliable, accurate and friendly way.
- Optimize the IKEA shopping experience to secure satisfied customers and increase sales.
- Maximize sales in my shop by using the knowledge of the product range, top sellers, local market, and customers.
Key assignments
- Multifunctional and juggle work in all areas of the shop depending on the needs each time of the day.
- Actively approach customers, identify their needs by asking the right questions and advise them on the best solutions for their homes to exceed their expectations.
- Actively offer all the services and solutions to the frequently asked questions and help in a better future shopping experience for our customers.
- Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
- Keep your shop clean, tidy, priced, and fully stocked, and ensure that the IKEA merchandising basics are always in place to give customers a positive shopping experience.
- Convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.
- Understand the shop action plans and taking ownership for your part in its delivery.
- Ensure you maximize sales whilst maintaining profitability by knowing and actively steering towards the prioritized products.
- Demonstrate the ability to analyze and adjust sales space capacities based on system parameters to secure high stock availability.
Qualifications
- Experience of working in a customer- and commercial-oriented business.
- Enthusiastic and able to work with others in a team.
- Open to change/highly flexibility.
- Ability & willingness to multi-task in all areas and functions in the shop.
- Excellent communication & social skills
- Computer literacy, ability to use Planning tools.
Additional Information
- This is a temporary role for 6 months.
- * Local employment regulations applies
