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Job Description

IT System Administration Specialist
  • Posting Date: 03/11/2024
  • Ref: ITJOR27
  • Position: IT System Administration Specialist
  • Location: Jordan
  • City: Marka
  • Sector: Manufacturing
  • Years of Experience 5-7 years in IT system administration, preferably in a manufacturing or industrial setting.
  • Qualification: Bachelor’s degree in Computer Science, Information Technology, or related field. Relevant certifications
  • Salary: 1200-1400JD
  • Description: Key Responsibilities:
    1. System Administration & Maintenance
      • Manage and maintain all servers, network equipment, and computing devices within the facility.
      • Monitor and troubleshoot hardware, software, and network issues, ensuring minimal downtime for manufacturing operations.
      • Regularly update and patch systems to ensure they are secure and functioning efficiently.
    2. Network & Infrastructure Management
      • Configure, maintain, and monitor network infrastructure, including LAN, WAN, firewalls, and routers.
      • Ensure secure connectivity and integration of all industrial equipment with IT systems to support Industry 4.0 initiatives.
      • Conduct regular backups and disaster recovery planning, testing, and implementation.
    3. Cybersecurity & Compliance
      • Implement security protocols to protect systems and sensitive data from cyber threats.
      • Conduct regular security audits, vulnerability assessments, and risk analyses in line with industry standards and regulatory requirements.
      • Collaborate with the cybersecurity team to respond to incidents and implement measures for threat prevention.
      • Responsible for handling the Network Cybersecurity operations and responding to related security incidents according to the followed procedures.
    4. User Support & Training
      • Provide technical support and training to users on system functionalities and cybersecurity best practices.
      • Manage and resolve user requests and incidents through a ticketing system, ensuring high levels of customer satisfaction.
    5. System Optimization & Documentation
      • Analyze system performance and recommend upgrades to optimize efficiency and scalability.
      • Maintain accurate records of system configurations, change logs, and asset management.
      • Participate in technology assessments and support the deployment of new systems or upgrades.
    Qualifications:
    • Education: Bachelor’s degree in Computer Science, Information Technology, or related field. Relevant certifications (e.g., CompTIA Server+, Microsoft Certified Systems Administrator) are a plus.
    • Experience: 5-7 years in IT system administration, preferably in a manufacturing or industrial setting.
    • Technical Skills:
      • Proficiency in Windows Server, virtualization, Office 365 cloud, Hyper-V, and .
      • Strong knowledge of cybersecurity best practices and IT compliance standards.
    • Soft Skills: Strong problem-solving abilities, excellent communication skills, and a proactive approach to system administration.

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