IT QA Manager

The IT QA Manager plays a crucial role in ensuring the quality and reliability of software products within a non-profit organization. This position is ideal for individuals who are passionate about technology and its impact on social causes. The IT QA Manager will oversee the quality assurance processes, ensuring that all software applications meet the highest standards before deployment. This role requires a blend of technical expertise, leadership skills, and a commitment to continuous improvement. The successful candidate will work closely with development teams to identify issues early in the software development lifecycle, implement testing strategies, and ensure compliance with industry standards.

Responsibilities:

1. Develop and implement comprehensive QA strategies and processes.
2. Lead and mentor a team of QA testers, providing guidance and support.
3. Design and execute test plans, test cases, and test scripts.
4. Identify, document, and track defects using appropriate tools.
5. Collaborate with cross-functional teams to ensure quality throughout the software development lifecycle.
6. Conduct regular audits and assessments of QA processes to identify areas for improvement.
7. Ensure compliance with industry standards and best practices in software testing.
8. Provide training and support to team members on QA methodologies.
9. Monitor and report on QA metrics to stakeholders.
10. Stay updated with the latest trends and technologies in software testing.

Preferred Candidate:

1. Strong analytical and problem-solving skills.
2. Excellent communication and interpersonal skills.
3. Ability to work collaboratively in a team environment.
4. Detail-oriented with a strong focus on quality.
5. Proactive approach to identifying issues and implementing solutions.
6. Experience with automated testing tools is a plus.
7. Strong organizational and time management skills.
8. Ability to adapt to changing priorities and work under pressure.
9. Commitment to the mission and values of the non-profit sector.
10. Willingness to learn and grow within the organization.