What we are looking for
A Human Resource professional with experience in the same and or similar position within the humanitarian sector. Demonstration of leadership and strong people management skills.
Experience developing HR strategies and action plans, and great in managing and engaging effectively with key external and internal stakeholders.
Please note for this role, applicants must be internal and legally eligible to work in Jordan. We are unable to provide work permits or visa sponsorships for this position.
What you will do
Oversee, manage, develop and strengthen all HR and Admin functions to provide efficient and effective Human Resources and Administration support to the NRC Country Programme, Jordan. The role has a special focus on effective recruitment, staff development, and training, while ensuring digital transformation of HR processes and promoting a culture of inclusion and wellbeing.
In this position you will:
- Contribute to Country Organization’s strategy and the Action Plans through various HR initiatives.
- Implement and optimize NRC's HR systems and procedures at the national level.
- Ensure adherence to Employment Guidelines, DEI initiatives, and other NRC policies.
- Maintain compliance with Jordan labour law and data protection regulations.
- Conduct regular HR analytics and prepare data-driven reports for decision-making.
- Lead and develop the HR team at the country office, promoting a culture of continuous improvement.
- Provide training and support for HR teams and staff with personnel management responsibilities
- Establish and maintain secure digital and physical personnel documentation systems.
- Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards and principles.
- Develop and implement employee wellbeing and mental health support programs.
- Support with business continuity planning for HR-related matters.
Please download the detailed job description to learn more about the position.
What you will bring
- Minimum 5 years of experience as a senior HR Manager in humanitarian/recovery contexts.
- Experience and knowledge of the Jordan context and the wider Middle East regional context.
- Experience managing HR systems supporting 200 + staff
- People management and leadership experience including external engagement with key stakeholders
- Fluency in English and Arabic, both written and verbal.
What we offer:
- Duty station: Amman
- Contract: Initially end of December 2025 - Renewable
- Travel: 20% within the country.
- Salary/benefits: Grade 9 on NRC’s Jordan national salary scale, with accompanying terms and conditions
- NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
- We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
Find out more about the benefits of working for NRC
Important information about the application process
- Please note for this role, applicants must be internal and legally eligible to work in Jordan. We are unable to provide work permits or visa sponsorships for this position.
- To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
- When creating your profile, include your full name as given on your national identification card. Complete all the system-required fields for experience, employment history and education.
- Submit your application and CV in English, taking care to attach your latest CV.
- We receive many applications for each vacant position and so only shortlisted candidates will be contacted.
- Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
- If you have any questions about this role, please email mero.recruitment@nrc.nowith the job title as the subject line.
Why NRC?
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.
NRC currently has over 3,000 staff across the Middle East dedicated to assisting people affected by conflict in Jordan, Syria, Lebanon, Iraq, Libya and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education, WASH, Livelihoods and Food Security, and Information Counselling and Legal Assistance (ICLA) to vulnerable displaced people that were forced to flee.
Watch this short video to see NRC in action.
We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:
- do demanding and professional work, often in challenging contexts.
- join a work culture that empowers every employee to share ideas and take responsibility.
- be part of a welcoming and supportive community committed to human dignity.
Learn more about NRC's operations in Jordan here.
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
