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Job Description

About The Kaizen Company
The Kaizen Company (Kaizen), a Tetra Tech Company, is an international development consulting firm and an incubator for innovative, scalable solutions that address emerging market challenges and opportunities. Our proven solutions catalyze locally driven organizational and institutional performance improvements and establish communities of practice that facilitate peer-to-peer learning and the achievement of shared goals. We aspire to transform the nature and impact of development assistance and work to strengthen organizations and institutions through innovative approaches to organizational development, reform, and change.
Jordan Monitoring, Evaluation, and Learning Activity (MELA) Overview
MELA is designed to ensure that USAID’s activities in Jordan achieve their intended results through monitoring and evaluation, strategic assessments, and USAID’s Collaborating, Learning, and Adapting approach (CLA). Kaizen will help USAID/Jordan create a dynamic learning environment among development actors, focused on innovation, quality, and knowledge sharing. Through the Kaizen Accelerator, a rapid procurement mechanism, a cohort of Jordanian firms will work with Kaizen's MELA team to successfully deliver activities while simultaneously strengthening their management and compliance systems. The Kaizen approach will provide USAID with high-quality MEL services across its portfolio, build the capacity of local MEL institutions, and ensure programs meaningfully incorporate local participation. The MELA team will ensure program sustainability by building the technical and institutional capacity of one or more local firms that can manage the follow-on MEL Activity in the future.  
Responsibilities and Tasks
Kaizen is seeking a Graphic Designer STTA to lead the design of materials that will support the Jordan Monitoring, Evaluation, and Learning Activity (MELA) by creating high-impact visual materials that enhance the communication and understanding of key activities. The Designer will work closely with the MELA team to develop visual content for various initiatives outlined above. The ideal candidate will be a creative professional with a strong portfolio of design work, experience in developing materials for international development projects, and a keen understanding of USAID’s goals and priorities in Jordan.
Key Tasks
  • Produce a variety of visually compelling reports, infographics, posters, illustrations, presentations, branding, digital content and interactive materials that effectively communicate the findings, conclusions, and recommendations from the interventions.
  • Develop visual aids and materials, ensuring that complex data and analysis are presented in an accessible and engaging manner.
  • Create graphics that highlight the integration of cross-cutting themes such as gender, climate, and youth engagement within USAID’s portfolio.
  • Collaborate with the MELA team to create visually appealing conference materials, internal and external messaging, and engaging presentations that showcase the successes and lessons learned.
  • Work closely with the rest of the MELA team to create visualizations that effectively communicate information and data across multiple projects and initiatives.
  • Revamp PowerPoint presentations to ensure a polished, professional look with a focus on enhancing audience engagement through transitions, animations, and visual effects that complement presentation content.
  • Support the implementation of USAID graphic standards and ensure all materials are in compliance with USAID branding and marking guidelines.

Qualifications
  • Bachelor’s degree in graphic arts, design, communications, or a related field, preferred
  • At least 3-5 years of experience in graphic design with a strong portfolio of work over a wide range of creative projects.
  • Knowledge of layouts, graphic fundamentals, typography, print, and the web.
  • Knowledge of Adobe Creative Suite including InDesign, Illustrator, Photoshop, and Acrobat or other graphic design software (e.g., Canva, Prezi, Pixlr, Visme).
  • Proficient in Google Suites, including Docs, Sheets, and Slides.
  • Strong portfolio demonstrating creativity, attention to detail, and the ability to translate complex concepts into visually engaging content.
  • Experience working with USAID-funded activities or knowledge of USAID Marking and Branding Guidelines and Graphics Standards Manual preferred.
  • Experience in designing for workshops, conferences, and large-scale events is highly desirable.
  • Highly motivated and flexible when working with team members in different time zones and with tight and shifting deadlines. Comfortable with rapid back and forth exchanges among team members.
  • Willingness to work part-time from the MELA offices preferred.
  • Excellent communication and collaboration skills, with the ability to work effectively as part of a multidisciplinary team.
  • Fluency in written and spoken English and Arabic.
  • Jordan-based, preferred
Kaizen, a Tetra Tech company, is a progressive Equal Opportunity Employer. We promote, celebrate, and support a diverse and inclusive organizational culture and workforce. We are committed to providing all of our employees with an environment free from discrimination and harassment, where all are treated with dignity and respect. Our continuing commitment to the principle of Equal Opportunity Employment for all means all employment decisions are based only on the job requirements, the candidate’s qualifications, and the needs of Kaizen as a business—not on race, color, ethnicity, national origin, religion, belief, sex (including pregnancy and related medical conditions), gender identity or expression, sexual orientation, age, disability status, veteran status, genetic information, family/marital/parental status, or any other status protected by the laws and regulations in the jurisdictions where we work.

For candidates applying for positions based in Kaizen's office in Washington, DC, we utilize career.place to mitigate bias in the recruitment process. Upon submitting an application, candidates will receive an email from career.place, prompting them to go through the anonymous screening. In order to be considered for a role, candidates must respond to career.place and proceed with the application. We do not currently use career.place for project positions outside of the United States.


At Kaizen, A Tetra Tech Company, we find strength in our diversity. We are committed to creating and sustaining an inclusive working environment in which everyone has an equal opportunity to fulfill their potential. We know that we can only do development differently if we are open to and inclusive of new and unique perspectives. We encourage candidates of all abilities, ages, gender identities and expressions, national origins, races and ethnicities, religious beliefs, and sexual orientations to apply. Further, we urge parents and non-parents, married and unmarried, those from different or non-traditional educational backgrounds, and persons of all other diverse identities or experiences to apply. Kaizen is an equal opportunity employer.



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