General Manager
Job Description
Step Up as General Manager at Centro Mada Amman by Rotana and Inspire Excellence !
As the General Manager, you’ll lead with vision and energy, driving excellence and innovation across every aspect of the hotel. Your dynamic leadership will set new benchmarks in service and standards while providing
Treasured Time
for our guests, colleagues, and owners.
Why This Role Rocks:
Creating and Establishing the Property You’re the visionary leader who defines target markets, crafts business strategies, and brings the hotel’s business plan to life, both on the hotel and company level. Your strategies turn vision into reality, positioning the property as a leader in the market.
Designing Winning Strategies Your sales, pricing, distribution, and yielding strategies are not just effective; they’re game changing. You drive profitability and set new industry standards with your innovative approaches.
Operational Mastery You’re in the thick of it, day in and day out, with high visibility and hands-on involvement. Your presence ensures the hotel runs like a well-oiled machine, with every detail meticulously managed.
Setting Systems and Controls You implement systems and controls that guarantee smooth, seamless operations across all departments. Your leadership ensures consistency and excellence in every aspect of the hotel’s functioning.
Developing Key Managerial Positions You’re a mentor and leader, actively participating in the growth and development of managerial talent. You manage labour turnover, recruitment, and colleague development, all while staying within budgeted parameters.
Fostering Relations You create, maintain, and nurture excellent public and employee relations. Your approach builds a positive, engaging, and inclusive environment for guests and staff alike.
Proactive Selling and Marketing You take a proactive stance in selling, marketing, and merchandising the hotel’s full portfolio of activities. Your strategies ensure the hotel’s offerings are always front and centre in the minds of potential guests.
Building Partnerships You develop close, collaborative relationships with owners and asset managers, ensuring everyone is aligned and working towards common goals.
What’s In It for You:
Career Growth Step into a role with Rotana Hotels, known for rapid expansion plans and commitment to developing leadership talent that offers unparalleled opportunities for career advancement within the hospitality industry.
Company Culture Experience a positive work environment that reflects our core values of long-term relationships, innovation, friendliness, and ethical practices.
Dynamic Work Environment Thrive in a fast-paced, high-energy setting with opportunities across our presence in more than 15 countries, where no two days are the same.
Leadership Impact Make a tangible impact on the hotel's success and guest satisfaction with your visionary leadership, embracing a multicultural environment and driving excellence across diverse teams.
Personal Fulfilment Enjoy the satisfaction of creating memorable experiences for guests and fostering a positive workplace culture.
Skills
Education, Qualifications & Experiences
Proven Leadership Experience: A track record of successfully managing hotel operations and leading teams to achieve exceptional results.
Strategic Thinker: Ability to design and implement effective sales, pricing, and distribution strategies.
Operational Expertise: Hands-on experience in ensuring smooth, consistent departmental operations.
People Development Skills: Strong ability to mentor, recruit, and develop managerial talent.
Excellent Communicator: Effective in building and maintaining relationships with employees, guests, owners, and asset managers.
Proactive Approach: Demonstrated ability to take initiative in selling, marketing, and merchandising hotel activities.
Financial Acumen: Solid understanding of financial management to drive profitability and cost control.
Competencies
Ideally you are a dynamic and entrepreneurial Manager, who invigorates and motivates the operation with confidence and style while possessing following additional competencies:
Growing the Business Leading People Managing Diversity Developing Talent Customer Focus Leading Operations Building Relationships Drive for Results
Job Location Amman, Jordan Contemporary, chic and effortlessly casual, Centro Mada Amman suits the needs of modern travellers who appreciate sophistication and value for money. As the first Centro concept in Amman, the lifestyle business hotel surprises guests with a young and fresh approach, offering well-designed hotel rooms & suites, original contemporary spaces and dynamic facilities and services. With a p... rime location, just minutes from major embassies and ministries in the Abdoun district and close to Amman’s major shopping malls, tourism attractions and corporate hubs including King Hussein Business Park, it is the perfect place to stay. The popular Abdali Boulevard lifestyle development and Amman’s Downtown district are just 10 minutes from Centro Mada and Queen Alia International Airport is 32km away. Choose from 194 hotel rooms and suites, each designed to maximise space, light and efficiency and featuring smart technology and in-room entertainment, as well as modern classic furniture and interiors and modern amenities to ensure you feel comfortable and at home during your stay in Amman. You can dine in, take away, entertain guests and even buy food items and necessities at our modern lifestyle-focused eateries. At FLO, which is open 24 hours daily, enjoy the best of international cuisine with a buffet breakfast or à la carte lunch, grab a snack or food essentials on the go. Why not share snacks and drinks with colleagues or friends any time you like at the cool and casual bar area. Head to the rooftop for laid-back poolside drinks, snacks and light meals day and night at GLO, a modern laid-back poolside venue where, as the name suggests, views of the city create a stunning backdrop. You can also dine in the comfort of your own room or suite, with a 24-hour menu available for your convenience. Istanbul, Türkiye Bomonti Arjaan by Rotana
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