About PayFort, an Amazon Company:
We serve the needs of online shoppers in all Arabic speaking and surrounding countries through our trusted, secure payment network that gives everyone the opportunity to shop online safely and easily. We build trust between buyers and online sellers by enabling consumers to transact online using the payment options they prefer with complete security and peace of mind while supporting the most popular payment methods available globally. PayFort is part of Souq Group, established in 2013. PayFort is regional expert in payment processing technology and solutions across major markets in the GCC & Levant countries, operating in UAE, Egypt, Saudi Arabia, Lebanon, Jordan and Qatar.
Primary responsibility :
The successful candidate will be responsible for cash collection operations in cooperation with our local sales and finance management. As part of our commitment to your development, you will also gain exposure in cross functional and process improvement projects but you can expect your responsibilities to include to:
Full cycle of accounts receivable past due balances, including: research, analysis and calling customers
Reconciling AR account(s), Managing and resolving invoice discrepancies to ensure timely and accurate receivables
Managing internal and external Accounts receivable inquiries.
Maintain Customer relationships by responding timely and accurately to both internal (company) and external (customers directly) questions and requests for information.
Creating and implementing standard operating procedures and process workflows.
Timely reporting via weekly metrics and provide status updates on customers accounts and projects
Analyze processes, recommend improvements for same and manage all internal controls on documents
Continually look at ways to improve the customer experience
Earn the trust of your external and internal customers thereby building long-lasting relationships to reinforce Amazon’s customer centricity.
Maintain vendor relationships by responding quickly and accurately to both internal (company) and external (vendor) questions and requests for information.
Assist in identifying process inefficiencies and making recommendations for process improvements for timely vendor payment and inquiry responses.
Develop knowledge around vendor term agreements to implement sound prioritization methodologies
Key job responsibilities
The successful candidate will be responsible for cash collection operations in cooperation with our local sales and finance management. As part of our commitment to your development, you will also gain exposure in cross functional and process improvement projects but you can expect your responsibilities to include to:
Full cycle of accounts receivable past due balances, including: research, analysis and calling customers
Reconciling AR account(s), Managing and resolving invoice discrepancies to ensure timely and accurate receivables
Managing internal and external Accounts receivable inquiries.
Maintain Customer relationships by responding timely and accurately to both internal (company) and external (customers directly) questions and requests for information.
Creating and implementing standard operating procedures and process workflows.
Timely reporting via weekly metrics and provide status updates on customers accounts and projects
Analyze processes, recommend improvements for same and manage all internal controls on documents
Continually look at ways to improve the customer experience
Earn the trust of your external and internal customers thereby building long-lasting relationships to reinforce Amazon’s customer centricity.
Maintain vendor relationships by responding quickly and accurately to both internal (company) and external (vendor) questions and requests for information.
Assist in identifying process inefficiencies and making recommendations for process improvements for timely vendor payment and inquiry responses.
Develop knowledge around vendor term agreements to implement sound prioritization methodologies
- 3+ years of tax, finance or a related analytical field experience
- 4+ years of Accounts Receivable or Account Payable experience
- 4+ years of applying key financial performance indicators (KPIs) to analyses experience
- 4+ years of creating process improvements with automation and analysis experience
- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience
- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience
- Six Sigma Black Belt
- Experience with advanced use of SQL for data mining and business intelligence
- Experience as a lean sensei, or experience working as a Quality Assurance Engineer
- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- MBA, or CPA
- Knowledge of Tableau
- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.