Dispatcher Assistant

This is to announce that Amman delegation has a vacancy for Dispatcher Assistant at the Fleet Department in Amman, Jordan.

ICRC staff members are the organization's greatest asset in implementing its humanitarian mission to protect and assist people affected by armed conflict and other situations of violence. The ICRC seeks to safeguard high standards of integrity and professionalism, providing the ethical and behavioral framework that all staff are expected to respect in their daily work. The ICRC Code of Conduct (CoC) contains essential rules of behavior that reflect the values underpinning the ICRC's mission. Working collaboratively with internal and external stakeholders, the Regional Investigation Officer, investigates and follow up alleged misconduct or violations of the ICRC internal policies and procedures, ensuring best practices.

Purpose:

The Assistant Dispatcher is responsible for managing vehicle dispatch in a safe, objective-driven, and cost-effective manner, while coordinating drivers' assignments.

Functional General Responsibilities:

ACCOUNTABILITIES AND RESPONSIBILITIES

• Ensures rational and efficient fleet use.
• Organizes and plans drivers’ assignments and dispatches vehicles accordingly.
• Monitors and records vehicle use and fuel consumption.
• Tracks all vehicle movements using satellite tracking and speed monitoring systems.
• Analyzes and mitigates risks associated with vehicle safety, such as looting and other hazards in high-risk areas.
• Implements delegation security rules to ensure compliance.
• Organizes daily car assignments during and after working hours.
• Maintains continuous communication with fleet customers and relevant departments using Outlook.
• Keeps written communication with departments involved in field activities (e.g., logistics, warehouse, assistance, protection, welcome, HOD) through Outlook.

PEOPLE MANAGEMENT RESPONSIBILITIES

• Understands and supervises the Performance Management & Development (PMD) activities for employees under their supervision.
• Makes sure that deadlines for the PMD cycle are met.
• Engages in ongoing and continuous feedback and support, particularly for employees under their supervision, but also for other staff members.

GENERAL DUTIES

• Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement.
• Understands and adheres to the ICRC Code of Conduct.
• Understands the roles of the components of the International Red Cross and Red Crescent Movement.
• Always adheres to staff regulations and security rules.
• Represents the ICRC professionally, maintaining confidentiality and adhering to all staff regulations and security rules.
• Develops and maintains a pleasant and conducive working environment with colleagues and line managers.
• May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary.

PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED

• Two years’ experience in a similar field.
• Good knowledge of the area of assignment.
• Knowledge of all-terrain vehicles and VHF radio communication.
• Proficient in MS Office Suite (Word, Excel, Outlook).
• Proficient in both English and Arabic (spoken, written, and reading skills).

All internal staff who meet the criteria of the job requirements have the right to apply to the post provided.

Please note that :

• Submission deadline for applicants: 14th November 2024
• The position will be filled once we find the right candidate.
• The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.
• Only applications with a resume in English will be considered.
• The starting salary will be 786 – 930 Jordanian Dinar.

ICRC does not charge a fee or any favors at any stage of the recruitment process. if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to [email protected] or http://icrc.integrityplatform.org/

Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.