Director of Events

Grand Hyatt Amman enjoys a prime location at the heart of Amman. Grand Hyatt Amman is only a 45-minute drive from Queen Alia International Airport. The 312 rooms equipped with an array of modern amenities and latest technology. For meetings and conferences, the hotel is well equipped for hosting business and social gatherings of every description. Over 350 colleagues are committed to maintaining the highest standards of luxury, quality and service which define the company.

The Role

The Director of Events will be responsible to develop, implement, maximize, monitor and evaluate objectives, strategies and activities of the Events Department so as to achieve and exceed forecasted revenue figures, and to develop an organized, motivated and cohesive Events team. They work with a wide range of clients, from individuals to corporations, nonprofits, and government agencies.

Key Responsibilities:

· Develop sales strategies and key drivers of catering business

· Drives the overall success of the Events department to maximize profitability.

· Oversee hotel events, ensuring events are reflected accurately, executed in accordance with BEO’s and attend to last minute requests for changes or additional requirements

· Oversee all aspects of event planning, including finances, contracts, timelines, staffing, and vendors

· Oversee quality control, attention to details and accuracy of billing, BEOs, Rooming Lists, and guest information that impacts operations.

· Review guests feedback and analyze competitor data and industry trends, adjusting strategic plans accordingly to ensure the commercial success of the hotel’s Catering and Event program Where needed.

· Develop departmental policies that maximize guests’ overall event experience, and sets clear guidelines for the event service and delivering the guest experience.

· Champion effective communication and relationships with all departments in the hotel that affect the guests’ overall experience.

· Effectively coach, train, motivate, communicate, and performance manage direct report.

· Solid leadership skills

· Excellent planning and organization skills

· High level of common sense, problem solving and decision making

· Excellent communication skills across all mediums

· Proven track of a minimum 2 years as Director of Events or 3 years' experience as Assistant Director of Events.