https://bayt.page.link/v1TUmrkCw1dqRip19

Customer Service Co-worker

- IKEA - Other locations
- Jordan

4 days ago 2024/08/30

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Job Description

Job Description

Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts.

Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:

Secure an easy buying process from home to home, and
Understand and match customers’ needs and expectations now and in the future.
Act as a highly efficient, and staffed, sales mechanism.
Show home furnishing solutions full of inspiring home furnishing ideas.
Serve as a well-qualified home furnishing specialist.
Provide a day out for the whole family.

Skills

Qualifications

Face-to-face customer service experience
Assertive and able to remain calm and controlled when faced with emotional customers during stressful situations
Demonstrates a polite and friendly manner
Experience of managing conflict and achieving a win-win outcome
Enthusiastic about work and working with others in a team
A flexible approach/open to change
Ability to use and take personal initiative
Ability to make decisions
Good attention to detail Experience of working in a fast-paced environment
Interest in home furnishing
Computer literate
Ability to communicate confidently and clearly in the local language(s) and English.

Job Details

Job Location: Jordan
Company Industry: Retail & Wholesale
Company Type: Employer (Private Sector)
Job Role: Customer Service and Call Center
Employment Type: Full Time Employee
Monthly Salary Range: Unspecified
Number of Vacancies: 1

Preferred Candidate

Residence Location: Jordan

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IKEA - Other locations

Kuwait

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IKEA - Al Homaizi Limited is the franchise rights owner for IKEA , the biggest furniture retailer in the world . We operate in Kuwait, Jordan and Morocco. Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion! Join us to bridge your dreams and unique ideas within an organization that believes in People !

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