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Finance & Legal · Amman, Jordan
Credit Control & Collection Specialist
Eon Dental is a high-impact medical devices & tech company growing at neck breaking speed. We are a team of over 400 colleagues dedicated to making Eon Dental a leading global player in the clear aligner and dental services industry.
Eon Dental aims to deliver value to dentists and orthodontists worldwide by offering a superior quality product, dynamic pricing, treatment schemes as well as after-sales service and assistance.
Software and innovation are involved in all aspects of our product lifecycle; beginning from an engaging experience on the frontend applications that serves customers and dentists to robust backend solutions for process management and automation.
Our excitement about the vision and mission of the company has enabled us to foster a great culture and an exciting work environment that is based on building synergies and our team’s exceptional talent to make our customers’ experience outstanding.
Your Impact
The Credit Control & Collection Specialist role is based in Jordan and reports to the Credit Control and Collection Team Leader and will be responsible for managing the company's accounts receivable portfolio, ensuring timely collection of outstanding debts, and minimizing credit risk exposure.
What You'll Do
Conduct thorough credit assessments of new and existing customers to establish appropriate credit limits and terms.
Monitor accounts receivable aging reports and follow up with customers to collect outstanding balances in a timely manner.
Utilize various communication channels (phone, email, and written correspondence) to contact customers regarding overdue payments and negotiate repayment terms.
Investigate and resolve billing discrepancies, disputes, and other customer issues related to invoicing and payments.
Maintain accurate records of collections activities, payment arrangements, and customer interactions in the accounting system.
Collaborate with sales, customer service, and finance teams to address customer credit concerns and ensure alignment with company policies and procedures.
Evaluate creditworthiness of customers based on financial statements, credit reports, and payment history to mitigate credit risk.
Identify accounts requiring escalation to management for further action, such as legal proceedings or write-offs, and provide recommendations.
Prepare regular reports on collections performance, aging analysis, and bad debt reserves for management review.
Stay updated on industry regulations, market trends, and best practices in credit management and collections to enhance effectiveness in the role.
Adhere to the quality standards and safety procedures as per the company guidelines and local regulations.
Take appropriate actions in relation to any hazards and work related issues, and escalate as needed, in order to ensure prompt and effective resolution.
Perform other job-related tasks as assigned by the line manager, in order to ensure the fulfillment of organizational objectives.
What To Bring
Bachelor's degree in Finance, Business Administration, or a related field.
2-5 years of experience in credit control, collections, or accounts receivable management, preferably in a fast-paced environment. Strong Communication and negotiation skills. Proven experience in data analysis with good proficiency in Excel. Previous experience managing collections from international clients. Familiarity with accounting and/or finance systems and experience in preparing aging reports. Previous experience working in the medical device industry is preferred.
What We Offer
Great culture and growth opportunity The chance to personally impact Eon’s customer experience Push your boundaries working with highly motivated and cross-functional teams
Then apply for this position by clicking on the apply button. All applicants must send an updated CV in English.
Finance & Legal · Amman, Jordan
Credit Control & Collection Specialist
- declare that you have read, understood and accepted the above Data Policy
- are declaring that the information submitted to us is complete and true to the best of your knowledge, and understand that deliberate omissions and incorrect statements could lead to your application being rejected or to your later dismissal
- confirm that you have no previous history related to harassment, sexual exploitation, discrimination, physical or verbal abuse, intimidation or favoritism in the workplace
- are giving your freely consent to the processing of the submitted and later collected information
Privacy policy for recruitment using Teamtailor
The service for handling recruitments and simplifying the hiring process (the "Service") is powered by Teamtailor on behalf of eon Dental ("Controller" “we” “us” etc.). It is important that the persons using the Service ("Users”) feel safe with, and are informed about, how we handle User's personal data in the recruitment process. We strive to maintain the highest possible standard regarding the protection of personal data. We process, manage, use, and protect User's Personal Data in accordance with this Privacy Policy ("Privacy Policy").
1. General
We are the controller in accordance with current privacy legislations. The Users’ personal data is processed with the purpose of managing and facilitating recruitment of employees to our business.
2. Collection of personal data
We are responsible for the processing of the personal data that the Users contributes to the Service, or for the personal data that we in other ways collects with regards to the Service.
When and how we collect personal data
make an application through the Service or otherwise, adding personal data about themselves either personally or by using a third-party source such as Facebook or LinkedIn; and use the Service to connect with our staff, adding personal data about themselves either personally or by using a third-party source such as Facebook or LinkedIn. provides identifiable data in the chat (provided through the website that uses the Service) and such data is of relevance to the application procedure;
We collect data from third parties, such as Facebook, Linkedin and through other public sources. This is referred to as “Sourcing” and be manually performed by our employees or automatically in the Service.
In some cases, existing employees can make recommendations about potential applicants. Such employees will add personal data about such potential applicants. In the cases where this is made, the potential applicant is considered a User in the context of this Privacy Policy and will be informed about the processing.
The types of personal data collected and processed
The categories of personal data that can be collected through the Service can be used to identify natural persons from names, e-mails, pictures and videos, information from Facebook and LinkedIn-accounts, answers to questions asked through the recruiting, titles, education and other information that the User or others have provided through the Service. Only data that is relevant for the recruitment process is collected and processed.
Purpose and lawfulness of processing
The purpose of the collecting and processing of personal data is to manage recruiting. The lawfulness of the processing of personal data is our legitimate interest to simplify and facilitate recruitment.
Personal data that is processed with the purpose of aggregated analysis or market research is always made unidentifiable. Such personal data cannot be used to identify a certain User. Thus, such data is not considered personal data.
The consent of the data subject
The User consents to the processing of its personal data with the purpose of Controller’s handling recruiting. The User consents that personal
