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Job Description

  • Handle all customer requirements/requests professionally and ensuring high customer satisfaction.
  • Issue tickets and collect deposits or payments.
  • Inform passengers of essential travel information, such as travel times and transportation connections.
  • Make reservations for customers, explain rules and give quotes and fares.
  • Provide customers with accurate information about Royal Jordanian flights, times, dates and ticket prices for requested flights.
  • Inform customers about availability of flights and the best connections if more than one flight is to be booked.
  • Compile daily balanced sales transaction reports.
  • Coordinate with customer services section to solve passenger problems and complaints.

Preferred Candidate

Degree
Bachelor's degree / higher diploma
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