Client Payment Officer – Temporary Job

Founded and headquartered in Dubai, the United Arab Emirates, BitOasis is a leading venture-backed, regulated virtual assets retail trading and custody platform for the GCC and wider Middle East and North Africa region.

We are seeking a detail-oriented and proactive Payment Officer to join our team for a temporary position. In this role and under the supervision of your manager, you will oversee payment reconciliations, manage the prepare payment instructions, and ensure the accuracy of deposits across various payment channels, including wire transfers, new payment methods, and card transactions. You will work closely with the Senior Manager Treasury based in the UAE and play a vital role in supporting the implementation of payment and reconciliation automation.

Key Responsibilities:

• Perform the daily reconciliation, ensure all data are accurate, up to date and SLA are respected.
• Prepare the month-end closing and responds to the Accounting team inquiries.
• Calculate the daily revenue and provide insights to the management.
• Assist the Compliance team to prepare requested documents related to card payment disputes.
• Seeking continuous improvement and propose process optimization.
• Assist on the follow-up on the team tasks; ensure they perform their duties with focus and complete their responsibilities; offering the team assistance and support when needed.
• Drive and prepare all audit requests related to our payment activities.
• Setup policies and framework for the Client payment activity.
• Ad-hoc requests from the manager.

• Bachelor’s degree in Finance, Business Administration, or a related field.
• Proven experience in managerial position in payments, preferably within the cryptocurrency or fintech industry.
• Strong understanding of various payment channels and reconciliation processes.
• “Raise-the-bar” mindset to improve current processes.
• Excellent analytical skills and attention to detail; strong ability to work on several topics at the same time in a challenging environment.
• Effective communication skills, with the ability to collaborate with remote teams.
• Familiarity with payment processing systems and regulatory compliance in the crypto environment is a plus.
• Proficient in Microsoft Office with a strong focus on Excel.
• Proficient in English, with strong written and verbal communication skills to effectively interact with international teams.