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Job Description

**Medical Billing Company Working Internationally. Looking for Motivated Employees to Join Our Client Care Team in Amman**


About Us: At Angstrom, we specialize in delivering precise and efficient medical billing services to healthcare providers. Our mission is to streamline billing processes and enhance financial outcomes for our clients. We are currently seeking a skilled and dedicated Client Care Specialist to join our team and provide exceptional service to our clients, ensuring their needs are met with accuracy and efficiency.


Job Summary: The Client Care Specialist plays a vital role in our organization by managing client interactions and addressing their needs related to medical billing. In addition to contacting health insurance companies to verify patients' benefits, and to resolve billing issues. This includes confirming insurance coverage details, eligibility, and ensuring that all required information are obtained. Your role is crucial in ensuring that clients receive accurate and timely information regarding their benefits, which directly impacts their overall experience with our services.


Key Responsibilities:


  • Handling in/out bound calls with patients and health insurance companies.
  • Verify the patient's eligibility and benefits with the health insurance.
  • Ensure accurate and timely processing of client-related transactions.
  • Collaborate with the billing and collections teams to address any account discrepancies.
  • Accurately record all verified information in the patient’s account, ensuring that details are updated and reflect the most current data.

Job Details

Job Location
Amman Jordan
Company Industry
Insurance & TPA; Call Centers & Customer Care Outsourcing; Other Healthcare Services
Company Type
Employer (Private Sector)
Job Role
Customer Service and Call Center
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Years of Experience
Min: 0 Max: 10
Nationality
Jordan
Degree
Bachelor's degree / higher diploma

Education

Industrial/Electrical/Biomedical Engineering

Medical Billing company working internationally specialized in health insurance claims reconciliations, auditing and billing, in addition to RCM (Revenue Cycle Management) services for Medical Centers and Clinics in USA. We focus on professional high-quality services and business improvements. We have great talented motivated team in Amman - Jordan.

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