Job Description
About ANAYATA WELLBEING:
ANAYATA WELLBEING is a holistic retreat based in Jordan & Thailand offers wellness programs have been created to heal, detox, reboot and rejuvenate through our international team of experienced coaches, healers and trainers to help you detox, heal, reboot and rejuvenate. We are currently seeking a skilled Administrative Assistant with a background in hotels and retreats to join our team.
Key Responsibilities:
- Handling incoming mails by responding promptly, assigning tasks and ensuring timely distribution.
- Assisting in the sales in the preparation and maintenance of invoices, receipts for customers, ensuring accuracy and compliance
- Coordinating internal and external meetings, managing schedules and optimizing logistical arrangements and recording minutes of meetings.
- Reviewing and placing orders for essential brand supplies
- Recording client queries and effectively processing them to relevant departments for resolution.
- Collaborating with the HR Manager to review and update vacancies.
- Maintaining and updating employee records.
- Mentored and trained Anayata team members.
- Facilitating communication with the accounting department regarding expenses and generating comprehensive reports.
- Managing and updating databases to ensure data accuracy and accessibility.
- Arranging travel logistics when necessary.
- Overseeing website management and implementing edits to enhance online presence.
- Receive editorial content from the marketing team and conduct a comprehensive review to ensure alignment with brand voice, messaging, and quality standards
- Managing Anayata Listing via third-party websites to enhance the company's online visibility.
- Conducted market research and analysis to identify new business opportunities and to stay up to date on the industry trends and competition.
- Actively engage in on-site visits to locations managed by the company, providing oversight and assistance.
- Conduct thorough reviews of vendor SOA to ensure accuracy and completeness before processing payments.
- Effectively managing and recording office expenses, contributing to financial accountability and transparency.
- Provide customer service and support to customers who provided a negative feedback, implement the solution
- Prepared and delivered presentations, proposals, and negotiations to secure new corporate or group sales.
Skills
Required Skills:
- Communication Skills
- Organizational Skills
- Attention to Detail
- Time Management
- Analytical Skills
- Teamwork and Collaboration
- Customer Service Skills
- Proactive Approach
- Adaptability
Technical skills, systems, and tools relevant:
- Task Management software
- Accounting system knowledge
- Travel and ticketing system management
Reporting Structure: Reporting to the CEO
