Operations Coordinator -Baghdad
Job Description
Responsibilities / Duties / Functions Tasks
Coordinating Air, Sea and Land Operations for Import/Export Tracking Project KPIs closely
Daily planning and scheduling of assigned pickups and deliveries
Utilizing the company's preferred vendor list and rates to secure the best pricing and routing for customer shipments
Organizing pickups and deliveries through effective communication with shippers and consignees
Understanding customer requirements and ensuring consistent operational and customer service levels
Regularly communicating shipment status information, reporting delays and additional costs to customers
Daily review of active job details and related quotes to identify opportunities for extra revenue and additional costs, thereby increasing overall profitability
Maintaining regular communication with Move One offices to relay necessary information/documentation for each shipment
Preparing accurate daily reports for management
Inputting status and costs in Move One database in a timely manner as per SOPs
Assisting with any other duties/projects assigned by the supervisor to meet business requirements
Minimizing operational costs, optimizing efficiency, and increasing operations profitability
Monitoring the progress of jobs and services - Planning, Execution, and Billing
Skills
Excellent communication and interpersonal skills
Ability to work well under pressure and handle long hours if required
Outstanding organizational and customer service skills
Ability to work with little supervision and manage multiple processes simultaneously
Preferred university graduate
Proficient computer skills (Word, Excel, Open Office, Windows)
Talent for recognizing opportunities for process improvement
Work Requirement
Ability to effectively contribute to team assignments
Professional interaction with employees, customers, and suppliers
Independent work skills while understanding the importance of communication and coordination with colleagues and organizations
Ability to produce quality work within deadlines, with or without direct supervision
Availability to work outside of core office hours when required
Excellent time management and multitasking skills
Proactive in self-education about developments in the local and international moving industry and awareness of competitors
Use of personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles in logistics operations
Strong problem-solving and time management skills
Attention to detail and high level of accuracy
Willingness to perform fieldwork as needed
Job Location Baghdad, Iraq Job Role Logistics and Transportation Years of Experience Min: 3 Residence Location Baghdad, Iraq
