E-Money Officers oversee the processing of e-money transactions, provide assistance to customers or BNFs to resolve issues and follow up on client’s requests to be well executed.
Preparing E-money report on a daily basis.
Check the wallets of the BNFs (name, status, and profile).
Responsible for the company and NGO (follow up their disbursement request with the rest of the departments to complete the request at the time agreed upon in the contract).
Provides the clients with the reports they need.
Provides support to the client who faces an issue.
