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Housekeeping Manager

14 days ago 2025/01/05
Full Time Employee · Management · Min 5 Years of Experience
500 Employees or more · Hospitality & Accomodation

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Job Description

 

·  Applying and following the client contractual QHSE obligations, PSGS’s QHSE policy and procedures.

  • Maintaining the integrity of the ISO Management Documentation System and standards of ISO 9001, ISO 14001, ISO 22000, & ISO 45000.
  • Managing the daily activities of the Housekeeping department to include appropriate cleaning of all accommodation rooms, offices, recreations and external areas
  • Planning, organizing and directing team members to ensure the highest degree of guest satisfaction
  • Supervises on a daily basis the job the Housekeeping staff
  • Purchasing, re-orders and maintaining Housekeeping supplies and inventory
  • Ensuring the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment
  • Maintaining a high level of personal hygiene for all employees at all times
  • Ensuring strict adherence to QHSE policies
  • Handling client complaints related to Housekeeping and takes corrective measures
  • Receiving feedback from the client at the end of every month
  • Maintaining safety standards within Housekeeping department.
  • Ensuring adherence to quality expectations and standards
  • Identifying, recommending, developing, and implementing new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
  • Preparing work schedules and trains all Housekeeping staff
  • Checking the occupied and departure rooms, giving special attention to guest needs.
  • Realizing customer needs, changing goals and directs promptly
  • Performing other duties as directed

Skills

  • Bachelor’s degree in Hospitality or equivalent
  • 5 to 7 years’ experience in a managerial position, working in high volume operations in 4 to 5 stars’ organizations
  • Proven experience supervising housekeeping departments of 15+ employees
  • Computer literate and fluent in English; Arabic is an added value
  • Capable of using independent judgment/solid decision-making skills 

Preferred Candidate

Years of Experience
Min: 5
Nationality
Lebanon; Syria
Age
Max: 50
Career Level
Management
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Prime Support General Services

Prime Support is a renowned integrated remote site services company, offering a wide range of services including camp catering, integrated facility management & camp construction services. Previously known as the Gulf Catering Company for General Trading and Contracting (GCC SERVICES), Prime Support General Services was founded in the Middle East in 2003, and more recently, the company has widened its scope of services to include complete facilities management, utilities supply & service management, engineering and construction, maintenance, pest control, events management, and commercial camp lease and mobile facilities.

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