Electronic Recharge Coordinator

Number of Positions 1 Experience2-5 years of work experience in relevant field. EducationBachelor in Computer Engineering or in a relevant field. LocationErbil

Summary

Ensure the accurate and timely processing of all electronic orders within the system, generate necessary reports from both the system and server for various teams, and oversee the distribution network to enhance service quality for existing customers.

Key Responsibilities

Create distribution network tree for eTopUp and eVoucher. Maintain and update distribution network when required. Execute all electronic recharge orders in a timely manner to the market. Prepare and generate reports daily, monthly and ad hoc. Follow up on available stock and generate new stock when needed. Handle customer and channel users complains. Support technical teams during activities by performing required service testing. Handover and transfer knowledge for new team members. Perform any task assigned by management.

Competencies

Intermediate SQL experience. Oracle PL/SQL procedures knowledge. Scripting languages experience. Experience with batch processing. Advanced PC skills (Word, Excel & Power Point). Fast learner and self dependent. Good communication skills (written and oral).

Language

English (required) Kurdish (required)* Arabic (preferred)