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- [1475] Application Administrator
Application Administrator
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Iraq Baghdad - Iraq Full Time National Employee iMMAP 20 November 2024 03 December 2024
Organization
iMMAP is an international non profit organisation that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the world’s most vulnerable populations. Our core philosophy is that better data leads to better decisions and that better decisions lead to better outcomes. iMMAP’s critical support to information value chains helps to solve operational and strategic challenges of our partners in both emergency and development contexts by enabling evidence-based decision-making for better outcomes.
Background
Registered in Iraq since 2011 with a presence in Erbil and Baghdad, iMMAP Inc. is implementing a project partnership with UNESCO aiming at operating, maintaining, training, and further developing the Education Management Information System (EMIS) for the Ministry of Education in Federal Iraq.
Description of Duties
Part of the EMIS project team and under the management of the Senior Software Engineer, the Application Administrator will manage and update system settings, parameters, and lookup tables to align with the Ministry of Education’s requirements. To this end, he/she will coordinate closely with MoE focal points and the Senior Software Engineer through the Happy Fox help desk to ensure the EMIS reflects current educational policies and academic structures. They will monitor application performance, manage system configurations, and handle user access controls. They will ensure that all changes and updates are synchronized across the EMIS and coordinate closely with the Learning Officer to ensure these are correctly documented.
Requirements
Education
University degree in Information Technology, mathematics, statistics, computer Sciences or related area.
Experience
Mastery of the principles of data handling and processing.
Minimum of 5 years administering and supporting enterprise applications and solutions. Adequate knowledge of operational tasks related to Education; like school administration, student records, etc…. Strong analytical and problem-solving skills with keen attention to detail. Excellent communication and customer service skills. Ability to find root causes of problems and quickly determine efficient solutions while anticipating and mitigating risks. Ability to prioritize and complete multiple tasks in a fast-paced technical environment. Has M.S degree in a related field with major or specialized courses in Business Administration, or Information Systems Management, or related field of study.
Guiding Principles
Personnel is expected to conduct itself in a professional manner and respect local laws, customs and iMMAP’s policies, procedures, and values at all times and in all Countries.
iMMAP has zero-tolerance for sexual harassment, exploitation and abuse, human trafficking, child abuse and exploitation. Any violations of these principles and policies will be treated as serious misconduct.
iMMAP is an Equal Opportunity Employer regardless of background.
