Job Description
About Erphub:
Erphub, a U.S.-based Certified Zoho Partner, specializes in affordable business process automation for small businesses. We provide a dynamic work environment, promoting professional growth, competitive compensation, and work-life balance. Join our team to innovate and empower businesses with cutting-edge solutions.
Position Overview:
Join our dynamic team as a Zoho Consultant and play a pivotal role in shaping innovative CRM solutions for our valued clients. We are a leading solutions provider committed to delivering cutting-edge technology and exceptional service to meet our clients' diverse needs. As a Zoho Consultant, you will be leading implementing projects for our clients by designing, building, deploying, and maintaining high-quality Zoho One and CRM systems. You may work on projects by yourself or with the assistance of developers.
Key Responsibilities:
Analysis
● Review, analyze, and evaluate business systems and user needs.
● Document requirements, define scope and objectives, and formulate plans to parallel overall business strategies.
● Own and develop relationships with users, working with them to optimize and enhance our system integration.
● Study and analyze information to turn business requirements into technical requirements.
● Analyze information needs to decompose high-level information to refine user requirements.
● Gather critical information from meetings with various stakeholders and produce valuable reports.
● Constantly look for ways to improve monitoring, discover issues, and deliver better value to the customer.
● Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
Development
● Develop software solutions using the Zoho API framework, Zoho Deluge scripting language, and 3rd party REST APIs.
● Develop custom functions using Deluge for Zoho Creator, CRM, Projects, Desk, People, Recruit, etc.
● Create tools and write custom scripts to automate the implemented business processes.
● Integrate Zoho with third-party applications.
● Develop and integrate customized Creator modules and reports with other Zoho Apps.
● Create, troubleshoot, and configure webhooks, workflows, and forms in various modules.
● Implementation, customization, and administration of a suite of enterprise Zoho applications including, but not limited to, CRM, Desk, Projects, Cliq, and custom extensions.
● Own the entire development life cycle (SDLC) from concept to production and support.
Requirements● Bachelor’s degree in software development or related field is preferred.
● 4+ years of hands-on Zoho implementation experience
● Excellent English is Mandatory
● Experience with Zoho One, generally, Zoho Deluge (Creator), and Zoho Flow workflow rules and custom functions.
● Experience leading or working in Zoho development teams and implementation projects.
● Solid understanding of automated SQA processes, practices, and technologies.
Benefits● Competitive salary and quarterly performance-based bonuses
● Health coverage - Spouse, kids, and parents
● Flexible working hours
● Night allowance
● Career growth opportunities within a dynamic, innovative company culture.
