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Job Description

Some careers have more impact than others.


If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.


HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.


We are currently seeking an experienced professional to join our team in the role of WPB Public Cloud Lead. 


Department: WPB Technology


What you’ll do:


  • Provide strategic direction to WPB across the range of key technologies and infrastructure components used, leveraging deep enterprise experience and current or emerging industry best practices.
  • Perform hands on development/coding to enable the use of new AWS capabilities within HSBC
  • Provide technical direction for WPB to set the standards and deliver upon core SRE practices such as infrastructure reliability, capacity planning, security, automation, incident management, performance optimisation, monitoring and alerting.
  • Collaborate closely and maintain strong relationships with a broad range of senior stakeholders across many functions, including Architecture, Security and Compliance, Cyber Security and other Cloud platform teams.
  • Proactive identification and remediation of risks and issues before they present a significant impact to the platform and its customers. Support definition of epics, stories or tasks required for the WPB and CTO teams.
  • Be a champion for safe change. Contribute to process improvements and help to promote a culture of safety and accountability through change-related ceremonies and individual opportunities for feedback.
  • As a senior technical leader on the team, use experience to provide positive and regular inputs to more strategic matters. This would include but not be limited to culture, operating models and cross- cloud consistency.
  • In the event of a major incident, assume operational control and be the ultimate technical escalation point, owning the technical resolution and associated follow-up actions, focusing on organisational learning and avoidance of recurrence.
  • Partner engagement is a regular requirement. Influencing enterprise partners to drive changes to their roadmaps that favour HSBC priorities, strongly influence relevant product developments and shared initiatives to achieve stronger business outcomes.
  • Developing oneself and others. Maintain and make progress against an ambitious personal development plan while seizing opportunities for day-to-day and more strategic technical development of the wider AWS team and its customers.
  • Be a voice in the industry and represent HSBC at a senior, technical level at appropriate conferences, workshops and seminars.
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