JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Putting safety in your hands
First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm.
Being dedicated to great results
You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best.
A typical day for you also involves contact with vendors—reviewing their services and coordinating with them for the resolution of any service issues.
Duties and Responsibilities
Lead the JLL Site Workplace team in the delivery of Facility Management Services.
oEnsure that the services are delivered in line with the Master and Local Vested Agreement commitments and within approved budgets.
oRecruit and manage team resource administrative functions & performances.
oDevelop site operational and management model aligned to global and regional platform playbook, policies and SOP as per the taxonomy.
oManage current/future annual budgets and forecasts as per financial calendar.
oTrain team members on bp life-saving rules, quality policies & procedures
oCollaborate with Sourcing and Procurement (S&P) on all outsourced scopes and contracts; align and secure approval on sourcing strategy.
oMaintain all records related to site activities and overall performance of Facility Management operations on Facilities.
oAnalyse call outs to understand trends; undertake strategic initiatives to minimize the same.
oManage, report and resolve all issues, feedback, escalations and incidents.
Prepare and submit of management reports/analysis as per cadence and when required by client.
oExpense tracking oversight and invoice management
oAssistance to for preparation of Annual Budget
oFormulation and implementation of Policies & Procedures Including Annual Update of Operations Manual
Support and deliver all other global, regional Workplace tasks as identified and handed to Ops
Location:
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.