Workplace Manager F & B South Asia

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Title

Workplace Manager F & B South Asia

Business unit

IFM

Reporting to

Manager – F&B

Key stakeholders

IFM

Direct Reports

Team consisting of

Senior Executive F&B Executives F&B

Duties & Responsibilities

What this job involves –

• Establish and enforce nutritional standards for dining establishments based on accepted industry standards. Review & plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable manner.
• Investigate and resolve complaints regarding food quality, service, or special events catering.
• Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
• Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity prior to beginning of food service.
• Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control for food preparation & service area.
• Establish standards for generating customer feedbacks.
• Maintain food and equipment inventories, and keep inventory records.
• Record the number, type, and cost of items sold in order to determine which items may be unpopular or less preferred.
• Review work procedures and operational processes of the catering vendor in order to determine ways to improve service, performance, and/or safety.
• Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients
• Reviews food production schedules and catering events to determine variety and quantity of foods to prepare.
• Reviews scheduled catering event requests weekly and process them with help of the catering vendor.
• Develops and implements systems and processes to establish and maintain records for the cafeteria operation and conduct hygiene audits internally & with help of external agency.
• Performs miscellaneous job-related duties as assigned.

Performance objectives

• Cafeteria & Kitchen Operations
• Client Satisfaction Review
• Catering Feedback Analysis Effective
• Vendor Contract Management
• Attrition tracking & control measures

Key skills

• Ability to communicate effectively, both orally and in writing.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Records maintenance and report generation skills.
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Skill in the use of computers, Windows-based operating environment.
• Ability to foster a cooperative work environment.
• Employee development and performance management skills.
• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Ability to analyze event requests and to assess catering product and equipment requirements
• Vendor Management Skills
• Well-groomed and presentable all the time.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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