Job title: Workplace Experience Manager
Location: Hyderabad
Grade: L3-1
At Sanofi Consumer Healthcare, our Growth Hub is a global powerhouse that builds and grow global brands, creates future proof capabilities for our organization. Join ourSite Services Manager as Workplace Experience Manager.
About Sanofi:
At Sanofi Consumer Healthcare, we build trusted and loved brands that connect with hundreds of millions of consumers worldwide. Our mission is to enable better self-care for individuals and communities, while also contributing to a healthier planet. We strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view. To achieve this, we need people who can shape the future of our business and help us on our journey to becoming the best fast-moving consumer healthcare company in and for the world.
Main responsibilities:
Oversee facilities management to ensure effective building services are in place at the Hub.
Maintain high standards for the physical environment, ensuring it supports a positive workplace experience.
Ensure a best-in-class end-to-end workplace experience for all employees and external guests, fostering a positive and engaging environment.
Manage operations including mailroom, janitorial services, food & beverage, copy/print business supply hub, storage, and other amenities.
Oversee in-office food services, ensuring a healthy variety in a cost-effective manner.
Manage operational expenses for assigned cost centers, ensuring efficient use of budget, tracking, and reporting expenses. Provide monthly and quarterly reports.
Oversee workplace service contracts, conducting regular reviews of supplier relationships to identifyand leverageimprovement opportunities.
Partner with Real Estate, Facilities, Security, and Health & Safety teams to ensure compliance and best practices within the workplace.
Collaborate with the People Team, DEI, and other cross-functional teams to develop and implement local, regional, and global programs, initiatives, and events to promote company objectives and enhance employee engagement.
Deploy space management principles, ensuring the physical workplace layout, workflow, storage, and aesthetics align with intended purposes, promoting efficiency and productivity.
Support the development of Workplace Services programs, projects, and initiatives to align services globally.
Lead and coach the Workplace Experience team and third-party vendors to ensure high levels of customer service and workplace standards.
Manage ad hoc projects related to Workplace Services, operations, and development.
Develop processes and procedures incorporating Change Management principles for successful implementation.
Build systems ensuring seamless operational excellence through scalable work process efficiencies and technology platforms.
Foster strong working relationships and effective communication with stakeholders.
Ensure safety standards are met by holding a leadership role on the Safety Committee in partnership with the Global Environmental Health & Safety Program Manager.
Manage communication regarding HSE, Security, and Workplace Experience matters.
Implement plans based on data analysis and colleague feedback to improve service levels, compliance, productivity, and mitigate business risks.
Adapt and implement Workplace Experience policies for the Hub in line with the country strategy.
Ensure the implementation of digital tools for site functionality, such as access control, occupant sensors, etc.
Ensure compliance with local regulations and company requirements, maintaining a safe and healthy work environment through robust management systems and processes, including risk assessment, accident reporting, investigation, training, medical services, and emergency preparedness.
Work with internal and external stakeholders to reduce the environmental footprint of the offices, raise employee awareness on sustainability topics, and contribute to BCorp certification.
Build purchasing requests. Manage and approve vendor purchase orders, invoices and cost tracking utilizing industry best practices.
Health, Safety and Environment
Provide and maintain systems of work, along with working environments that are safe and without risks to health, together with promoting wellness.
Provide the information, instruction, training and supervision necessary to ensure the health and safety of Residents.
Consult with Residents about OHS matters so that they can contribute to decisions affecting their health, safety and wellbeing.
Ensure the health and safety of people visiting or working who are not employees by not exposing them to risk.
Comply with corporate and legal health & safety and environmental requirements.
About you
Experience: At least 8+years of experience in managing office facilities for
multi-national corporations Hospitality, or workplace industry (Real Estate services, Facilities Management)
Qualifications:
A bachelor’s degree or equivalent experience in a relevant field Engineering, Management/Business Administration, or similar)
Hard skills:
Good HSE knowledge
Project Management skills
Soft skills:
Certification in Facility Management or Environmental Management
Hospitality Mindset & Service Oriented
Experience in managing and working within a multi-cultural team.
Stakeholder Management Experience
Experience in office restacking projects.
Good Communication Skills
Ability to think strategically and at the same time ensure a hands-on approach.
Change Agent - Ability to shape culture and to motivate a large group of people to work towards a common goal.
Experience or certification in WELL V.2
Languages: English fluent
PursueProgress. Discover Extraordinary.
Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN videoand check out our Diversity Equity and Inclusion actions at sanofi.com!
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!